Clinical Reviewer and Complex Case Manager

Bristol, North Somerset and South Gloucestershire ICB; Bristol; Hybrid; GBP 30,000 - 40,000; Full time

Job summary

A regional healthcare organization is seeking a Registered Nurse or Allied Health Professional in Bristol. This role involves supporting individuals with learning disabilities and/or Autism, requiring strong communication and administrative skills. The candidate will hold a caseload, work flexibly in various locations, and contribute to critical decision-making in mental health contexts. Commitment to diversity and inclusion is essential. This position supports hybrid working arrangements, promoting a balance between remote and in-person obligations.

Qualifications

• Experience in supporting individuals with learning disabilities and/or Autism.
• Knowledge of the Mental Health Act and Mental Capacity Act.
• Ability to liaise effectively with clinical and non-clinical staff.

Responsibilities

• Hold a caseload of individuals, some detained under the Mental Health Act.
• Liaise with various agencies involved in an individual's care.
• Use critical thinking to balance clinical needs against resources.

Skills

Strong communication skills

Administrative skills

Experience with individuals with learning disabilities

IT literate

Education

Relevant nursing or health professional qualification

Job description

An opportunity has arisen for a Registered Nurse or Allied Health Professional with experience of supporting individuals with a learning disability and/or Autism to join the Clinical Review team within BNSSG ICB.

Our small but effective team works with our system partners and care providers to support the functions of the NHS Care (Education) & Treatment review policy and the Transforming care programme. Our focus is to reduce the number of people with a learning disability and/or Autism who are in mental health inpatient settings and to support work-streams associated with admission avoidance to prevent unnecessary or inappropriate admissions.

We deliver some of our services and support by using technology, so the post holder will be required to be IT literate and able to navigate remote platforms.

The team is based in the heart of Bristol. The ICB supports hybrid working; however, to deliver the functions of the services, flexibility and agility are required by the post holder. Therefore, the post holder must be able to commit to being available to meet in person at short notice. This may include a variety of locations such as being in the office, in the BNSSG locality or out of area to support the delivery of the requirements of the role and ICB.

The role requires strong communication and administrative skills and experience of working with a number of agencies and organisations. The role will involve liaising with clinical and non-clinical staff involved in an individual's care and the skill to make links and facilitate communication between different areas and organisations.

As a member of the team, you will hold a caseload of individuals – all age – which will be a combination of those who are detained under the mental health act and those within the community whose risk may be escalating or may be at risk of detention.

This post will challenge your critical thinking and decision‑making skills, requiring you to weigh up clinical need against resources and time constraints. You will need a sound knowledge of both the Mental Health Act and the Mental Capacity Act and be able to think laterally to meet the individual's needs.

We are committed to creating an inclusive organisation that promotes and values diversity. We know from experience that different ideas, perspectives and backgrounds create a stronger, more creative workplace that helps us to deliver the best services. We welcome applications which represent the rich diversity of our community; from people of all ages, disabled people, all genders, people from ethnic minority groups, LGBTQ+ people, people with diverse gender identity and expression, people from all religions and beliefs and other diverse characteristics, and we have processes in place to ensure that all applications are treated fairly and consistently at every stage of the recruitment process.