Clinical Research Admin & Patient Booking Coordinator

University Hospitals Birmingham NHS Foundation Trust; Birmingham; On-site; GBP 21,000 - 26,000; Full time

Job summary

University Hospitals Birmingham NHS Foundation Trust seeks a motivated administrator to join the NIHR/WT Clinical Research Facility at Queen Elizabeth Hospital Birmingham. The role encompasses patient booking coordination, general admin, reception cover, and support for clinical research activities in a fast-paced healthcare environment.

Key tasks include booking patients for the CRF, supporting senior nursing staff, maintaining leave records, and assisting reception.

Qualifications

• Significant administrative experience in healthcare or NHS settings is essential.

Responsibilities

• Act as the first point of contact for investigators and Research Nurses booking patients into the CRF.
• Provide administrative support to Senior Research Sisters and Research Nurses.
• Maintain and update electronic annual leave records.
• Provide cover for the CRF reception when required.
• Liaise with consultants, researchers, nurses, and other staff across the organisation.

Skills

Organised

Communication

Customer service

Independent worker

Flexibility

Healthy working under pressure

Tools

Microsoft Word

Microsoft Excel

Microsoft Email systems

Patient Booking systems

Job description

University Hospitals Birmingham NHS Foundation Trust seeks a motivated administrator to join the NIHR/WT Clinical Research Facility at Queen Elizabeth Hospital Birmingham. The role encompasses patient booking coordination, general admin, reception cover, and support for clinical research activities in a fast-paced healthcare environment.

Key tasks include booking patients for the CRF, supporting senior nursing staff, maintaining leave records, and assisting reception.