Cardio-Respiratory Booking & Reception Coordinator

Liverpool University Hospitals NHS Foundation Trust; Liverpool; On-site; GBP 21,000 - 25,000; Full time

Job summary

Liverpool University Hospitals NHS Foundation Trust is recruiting a Receptionist/Admin Clerk to join the Cardio-Respiratory Unit at the Royal hospital. The role involves providing reception cover and handling bookings for cardiac and respiratory diagnostics, with a focus on community ECG and BP services.

Applicants should have excellent verbal and written communication skills, be able to deal with the public, and manage queries by phone, email or in person.

Qualifications

• Excellent verbal and written communication skills.
• Face-to-face, telephone and email communication with the public and colleagues is essential.
• Good keyboard skills and the ability to learn a range of computerised systems.

Responsibilities

• Provide reception cover and manage bookings for cardiac and respiratory diagnostics.
• Book procedures in line with national targets and meet demand.
• Use hospital systems to book/cancel patient appointments and handle queries.

Skills

Verbal communication

Written communication

Keyboard skills

Computerised systems

Tools

Booking systems

Job description

Liverpool University Hospitals NHS Foundation Trust is recruiting a Receptionist/Admin Clerk to join the Cardio-Respiratory Unit at the Royal hospital. The role involves providing reception cover and handling bookings for cardiac and respiratory diagnostics, with a focus on community ECG and BP services.

Applicants should have excellent verbal and written communication skills, be able to deal with the public, and manage queries by phone, email or in person.