Senior Paediatrics Booking Specialist

Birmingham Community Healthcare NHS Foundation Trust; Birmingham; On-site; GBP 20,000 - 24,000; Full time

Job summary

Birmingham Community Healthcare NHS Foundation Trust in Birmingham seeks an experienced administrative coordinator to support Community Paediatrics. You will manage clinics and waiting lists, file and retrieve records, and coordinate appointments using RiO and the Choose & Book system.

The role involves contacting parents for attendance, ensuring timely triage and data accuracy, and maintaining confidentiality in line with Data Protection Act.

Qualifications

• 5 GCSE passes including English
• RIO experience
• Previous Admin experience
• Experience of working with the General Public

Responsibilities

• Manage clinics and waiting lists within Community Paediatrics and Inclusion Services.
• Prepare and track clinical records and ensure files are available to clinicians.
• Manage bookings on RiO and the Choose & Book system.
• Call parents/carers for non-attendance and rebook appointments.
• Update RiO with clinic changes and reminders.

Skills

RIO experience

Education

5 GCSE passes including English

Tools

RiO system

Choose & Book

Job description

Birmingham Community Healthcare NHS Foundation Trust in Birmingham seeks an experienced administrative coordinator to support Community Paediatrics. You will manage clinics and waiting lists, file and retrieve records, and coordinate appointments using RiO and the Choose & Book system.

The role involves contacting parents for attendance, ensuring timely triage and data accuracy, and maintaining confidentiality in line with Data Protection Act.