Receptionist/ Admin Assistant

Royal Devon University Healthcare NHS Foundation Trust; Winchester; On-site; GBP 15,000 - 21,000; Part time

Benefits offered by this job

Competitive pay

24/7 support

Multi-locational

Shift portal

Ad hoc shifts

Training and development

Holiday allowance

Pension

Job summary

NHS Professionals is seeking a Receptionist/Admin Assistant at Sleepers' Hill, Hampshire. You will support front-line staff and service users, handle visitors, phones, emails, and filing, and maintain confidentiality while learning NHS processes.

This temporary role offers a £12.92 hourly rate, flexibly covering reception duties, calendar management, mail handling, and coordination with teams across the building. Training provided; potential extension beyond March 2027.

Qualifications

• Face-to-face and telephone customer service experience.
• Administration background is desirable but training will be provided.
• System knowledge – MS Office package.

Responsibilities

• Welcoming visitors and outpatients to the building.
• Answering telephone calls and forwarding messages.
• Answering emails and forwarding messages.
• Raising and tracking purchase orders for teams across the building.
• Managing Reception calendar appointments and scheduling.
• Handling mail and deliveries.

Skills

Face-to-face customer service

Telephone customer service

Administration

MS Office

Tools

MS Office

Job description

Receptionist/ Admin Assistant

Job Title: Receptionist/ Admin Assistant

Location: Sleepers' Hill, Hampshire, GB, SO22 5

Type: Temporary

Start Date: Beginning of November 2026

End Date: Beginning of March 2027 but could be extended

Hourly Rate: 12.92

Job Summary

As a Receptionist/Admin Assistant, you will be expected to work as part of a wider administration service supporting front line staff, service users, carers, and always maintain confidentiality. You'll learn the following whilst working at the trust:

• An in-depth understanding of the roles and responsibilities involved in working within the NHS
• Knowledge of the systems used, to effectively complete your role to the highest standard at all times
• A sense of teamwork, gained through working alongside and supporting colleagues from all levels, within the organisation

Key Duties and Responsibilities

Key Responsibilities:

• Welcoming visitors and outpatients to the building.
• Answering telephone calls and forwarding messages in a timely manner.
• Answering emails, forwarding messages in a timely manner.
• Singing out/in keys, fobs, and alarms for visitors/temporary staff members.
• Filing, printing, laminating, and copying.
• Raising and tracking purchase orders for teams across the building.
• Raising orders for the Kitchen team.
• Filing patient documents, sending to archive.
• Patient data input (notes, document scans).
• Ensuring effective communication with all outside agencies, clients/carers, and staff.
• Work flexibly with other admin colleagues to ensure that the workload and pressures are dealt with appropriately.
• Managing Reception calendar appointments and scheduling.
• Handling mail and deliveries (receiving, sorting, and distributing incoming mail, handling outgoing mail or packages as needed).

Skills and Experience

• Face-to-face and telephone customer service
• Administration background is desirable but not needed. All needed training will be provided.
• System Knowledge - MS Office package

Benefits as a member of NHS Professionals

• Competitive pay rates - work this week, get paid next week
• Essential support when you need it - 24/7 365 days - call us anytime
• Multi-locational - work across neighbouring Trusts
• Manage your shifts and timesheets on the go - access your "My Bank" shift portal anywhere, anytime online or through your smartphone
• Varied working options to suit your lifestyle - access to the Bank gives you options of ad hoc shifts or longer-term placements
• Training and development opportunities - Keep up with the essentials and more
• Build holiday allowance for every shift you work - your work life balance is important to us
• Stakeholder pension scheme available - a flexible future for you and yours

Who are NHS Professionals?

We specialise in putting people in place to care. Every year we help thousands of dedicated candidates and highly skilled NHS workers enjoy better career opportunities, access to more shifts and a healthier work-life balance, giving more choice and control to our members. As an equal opportunities organization, NHSP is committed to the equal treatment of all current and prospective Bank members and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender reassignment, or marriage and civil partnership. We believe there is a strong case for the Equality, Diversity, and inclusion agenda and we strongly encourage suitably qualified applicants from a range of backgrounds to apply.