Read more

University Hospitals of Derby and Burton NHS Foundation Trust; Ilkeston; On-site; GBP 23,000 - 29,000; Part time

Benefits offered by this job

Free on-site parking

Flexible shift patterns

Job summary

University Hospitals of Derby and Burton NHS Foundation Trust seeks a Clinic Receptionist and Administration Officer to provide frontline Outpatient Administration at the Ilkeston site. The role includes reception duties, data entry in PAS/SystmOne, and coordination with Health Records.

25.5 hours per week across 7am–7pm shifts, with flexibility for full-day or split shifts. You will join a collaborative team focused on patient care, with duties spanning appointment scheduling, data management,

Responsibilities

• Provide comprehensive Outpatient Administration and Main Reception service to the Ilkeston site.
• Provide administrative support to the Health Records Department.
• Record data using Lorenzo, SystmOne and the room booking software.
• Prepare contents of case notes and scanning onto the PAS system ensuring data is coded for retrieval.
• Make follow up appointments for outpatients, generate letters and support Trust data collection.
• Take cash handling duties, receipt and distribution of mail and franking/posting.

Job description

Clinic Receptionist and Administration Officer

Company: University Hospitals of Derby and Burton NHS Foundation Trust

A Vacancy at University Hospitals of Derby and Burton NHS Foundation Trust.

To provide a comprehensive Outpatient Administration and Main Reception service to the Ilkeston site. This will be to support University Hospitals of Derby and Burton and Derbyshire Community Health Services.

To provide a 7-day rostered service to the Community Diagnostic Centre which will include MRI, CT, Ultrasound and Point Of Care Testing.

To provide administrative support to the Health Records Department.

This involves working closely and communicating effectively with a Multidisciplinary teams using initiative, tact, and diplomacy.

We have an opportunity for 25.5 hour posts . This will be a 7am to 7pm service.

Flexibility will paramount to this role and for the right candidates we can offer full day shifts or split shifts.

You will be joining an already established team who have patient care and outcomes at the heart of everything they do.

We offer an excellent working package and free on site parking.

This role will require the successful candidate to occasionally work across our local community sites.

If you are considering applying for an internal secondment, please ensure you have discussed this with your line manager and obtained their support prior to submitting your application.

Please be aware that there is no guarantee that you will be released from your substantive post, so you should seek approval before applying as you are applying or a Secondment.

Your application (for shortlisting purposes) is assessed based on the Person Specification in the job advert (below).

Work on own initiative to ensure the work allocated to the post holder is organised to ensure all deadlines are met, and standards are maintained.

To record data, using Lorenzo, SystmOne and the room booking software.

To record and update case note folder location details on the case note tracking system.

To prepare the contents of case notes in accordance with the case note maintenance policy and prepare items for scanning onto the Patient Administration System (PAS) ensuring information is coded in order to ensure that data can be identified and retrieved as and when required.

Provide a courteous and efficient reception service to all Patients attending the hospital, observing confidentiality, overcoming barriers of language and disability etc.

Make follow up appointments for outpatients using the PAS system, generating letters, and completing Outpatients Outcomes and Clinical Coding outcomes on the database as required for the Trust Data collection purposes.

Ensure the 18-week RTT (referral to treatment) end date is captured on PAS system so that the Trust meets the Government targets.

To provide a friendly, helpful, and professional reception service, duties to include cash handling and banking, receipt and distribution of incoming mail, franking and posting.

Closing date of advert: 27th August 2026

Date of interview: 10th & 11th September 2026

As a trusted organisation at the heart of our communities, we recognise the important role we can play in supporting the public, patients, our own people and local partners in achieving the best of health for the local population and the communities in which they live by providing Exceptional Care Together

Our fundamental Values of Compassion, Openness and Excellence underpin how we intend to work as a Trust and the associated behaviours are becoming embedded in all aspects of how we work.

UHDB is committed to fair and transparent recruitment. We welcome authentic applications that reflect your own skills, experience and motivations for the role. While we understand that candidates may use AI tools for grammar, formatting or accessibility purposes, applications that appear to be substantially AI‑generated may be subject to additional review. If this applies to your submission, we will let you know and may ask for clarification. Please ensure your application accurately represents your experience and is written in your own words.

This advert closes on Sunday 27 Sep 2026

In return we will offer:

• Development opportunities, including both professional and leadership development
• On-going support through every step of the way from recruitment to when you join our team and beyond.
• A variety of other staff benefits including employee assistance programme, discounted gym membership, onsite fitness classes, car schemes

Key Facts about our Trust:

• We are the 4th busiest Trauma & Orthopaedic outpatients department in England – an average of 2077 per week.
• An average of 1115 patients are seen in A&Es across our network every day – 3rd largest in the country.
• Our hospitals admit an average of 195 emergency patients daily.
• Last year we undertook almost 33,700 planned surgical operations in our 57 operating theatres.
• We are one of only 7 Trusts nationally with more than 50 operating theatres.
• We carry out more than 140 elective procedures each working day.

Closing date of advert: 27th August 2026

University Hospitals of Derby and Burton NHS Foundation Trust

University Hospitals of Derby and Burton NHS Foundation Trust

University Hospitals of Derby and Burton NHS Foundation Trust