Clinical Radiology Department Assistant

NHS; Stevenage; On-site; GBP 40,000 - 60,000; Full time

Job summary

A healthcare organization is seeking a Clinical Radiology Department Assistant in Stevenage. The role involves preparing for clinical imaging, assisting radiographic staff, and interacting with patients. Successful candidates should possess an NVQ level 2 in Healthcare and experience in customer service. This position provides opportunities for in-house training and skills development while adhering to core values of inclusion and respect. Flexibility in work patterns is encouraged to maintain a positive work-life balance.

Qualifications

• Good general education to GCSE.
• NVQ level 2 in Healthcare or Customer Care.
• Previous experience using computer systems.
• Experience in customer service environment.
• Previous experience working in a healthcare environment.
• Good team worker in multi-disciplinary area.

Responsibilities

• Prepare treatment areas and equipment for clinical imaging.
• Support radiographic staff in diagnostic procedures.
• Assist in special investigations and intervention procedures.
• Explain examination procedures to patients.
• Assist consultant radiologists during specialized procedures.

Skills

Ability to empathise with patients

Ability to work under pressure

Education

Good general education to GCSE

NVQ level 2 in Healthcare or Customer Care

Tools

Computer systems

Job description

East and North Hertfordshire Teaching NHS Trust

Clinical Radiology Department Assistant

The closing date is 20 January 2026

We are recruiting for a Clinical Radiology Department Assistant (RDA) who share our vision to be trusted to provide consistently outstanding care and exemplary service to our patients.

The post is based at the Lister Hospital and will include a rotation to all sites within the Trust (except Mount Vernon).

Each day can be different, and this is an ideal opportunity for a caring and enthusiastic person to enter the healthcare service.

All mandatory training will be provided and there will be opportunities to broaden your skills through in‑house training.

The department houses state‑of‑the‑art CT scanners, 2 3T and a 1.5T MR scanner, 16 ultrasound rooms, fluoroscopy, DEXA, nuclear medicine, angiography and general radiology units.

At the heart of everything we do are our core values: Include, Respect, and Improve. We encourage you to embrace these values throughout the recruitment process and in your role with us.

Main duties of the job

The post holder will prepare treatment areas at the beginning of clinical imaging sessions and prepare equipment relevant to the examination being undertaken.

You will support radiographic staff in a range of diagnostic procedures and examinations. Patients may present with conditions that may include the unconscious, uncooperative, incompetent or may have mental and physical disabilities.

The successful candidate will assist in special investigations and intervention procedures, perform patient monitoring and have a working knowledge of specialised equipment.

You will explain examination procedures to the patient and give reassurance.

You’ll also assist consultant radiologists during specialised procedures which involve preparation of sterile trolleys using aseptic techniques, specimen slide preparation and accurate completion of documentation.

About us

At East and North Hertfordshire Teaching NHS Trust, we are proud of the range of general & specialist services we provide and our 6,000 or so dedicated staff ensure our patients get the best care. Our ability to be flexible & innovative in the way in which we work and deliver our services to our catchment has never been more important than it is now.

We run the following hospitals:

• The Lister Hospital, Stevenage
• New Queen Elizabeth II (New QEII), Welwyn Garden City
• Hertford County, Hertford

We have ambitious plans to become an outstanding, patient‑led Trust where dedicated staff provide high‑quality, compassionate care to our patients. We continue to undergo significant transformation; our staff & patients are at the heart of delivering this ambitious agenda.

We are committed to a positive work life balance for our employees. Employees are entitled to seek to work flexible working patterns & we are committed to listen and consider all requests. Such requests, of course, have to be made & considered formally, & will need to be balanced against service needs, but our starting point will always be to find ways to support making them happen.

Job responsibilities

Please see the attached Job Description and Person Specification applicant pack for further detailed information regarding this role.

Person Specification

Qualification/training

• Good general education to GCSE
• NVQ level 2 in Healthcare or Customer Care

Experience

• Previous experience using computer systems
• Experience in customer service environment
• Previous experience working in a healthcare environment
• Good team worker in multi‑disciplinary area

Skills

• Ability to empathise with patients
• Ability to work under pressure

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer name

East and North Hertfordshire Teaching NHS Trust