Clinical Governance Manager

Barts Health Nhs Trust; Greater London; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading healthcare provider in London is looking for a senior governance team member. This role requires managing quality governance activities and ensuring compliance with healthcare standards. Candidates should possess strong interpersonal skills and resilience to drive culture change, as well as a working knowledge of IT systems and the Datix reporting system. Join us to play a key role in delivering compassionate support for patients and colleagues alike.

Qualifications

• Working knowledge of IT and clinical systems, particularly related to governance.
• Strong interpersonal skills and ability to manage rapid improvements.
• Ability to work effectively in a governance team.

Responsibilities

• Manage and deliver quality governance activities within the hospital.
• Ensure effective complaint handling and patient safety compliance.

Skills

Working knowledge of IT and clinical systems

Strong interpersonal skills

Resilience to drive culture change

Tools

Datix reporting system

Job description

Overview

An opportunity has arisen for a candidate to work within the WXH governance team. The post holder will support WXH in relation to the delivery of governance key performance indicators, including complaints management, duty of candour, CQC and the Patient Safety Incident Response Framework (PSIRF). As a senior member of the team the candidate will play a key role in leadership, education, and assurance for WXH hospital. The role is key to ensuring our patients and colleagues have compassionate and effective support with respect to complaints and incident management.

Key responsibilities

• Manage and deliver a range of quality governance activities at the hospital and within individual service groups to ensure compliance with the hospital's governance and risk framework.


• Ensure effective complaint handling, gather patient feedback, support patient safety, incident reporting, and meet regulatory requirements of external standards and inspections such as the Care Quality Commission.

Requirements

• Working knowledge of IT, clinical systems and the Datix reporting system.


• Strong interpersonal skills and resilience to respond to rapid improvement, meet deadlines and drive culture change.


• Ability to work as a member of the hospital Governance team to deliver governance activities and support assurance across services.

About Barts Health

Barts Health is one of the largest NHS trusts in the country, and one of Britain's leading healthcare providers. The group is entering an exciting new era on our improvement journey to becoming an outstanding organisation with a world-class clinical reputation. We have lifted ourselves out of special measures and are focused on improving all services for patients. Our vision is to be a high-performing group of NHS hospitals, renowned for excellence and innovation, providing safe and compassionate care to patients in east London and beyond. We aim to be an outstanding place to work where our WeCare values and behaviours guide how we work together and promote a culture of inclusion and belonging.