Clinical Co-Ordinator

Wirral University Teaching Hospitals NHS Trust; Parkgate; On-site; GBP 12,000 - 18,000; Part time

Job summary

Wirral University Teaching Hospitals NHS Trust is seeking a part-time Clinical Co-Ordinator to support the Women’s Services team. The role focuses on coordinating clinic appointments, ensuring timely patient communication, and maintaining efficient service delivery.

Strong organisation and attention to detail are essential. The position involves working 22.5 hours per week over 3 days, with hours between 8:30am and 5:00pm.

Qualifications

• Audio typing experience and excellent communication skills.
• Strong organisational skills and proficient in MS Office.
• Experience in a clinical setting or oncology/gynaecology is advantageous.

Responsibilities

• Book referrals to appropriate clinics and meet deadlines or escalate delays.
• Provide information leaflets to patients before attending clinics.
• Coordinate appointments and liaise with multidisciplinary teams to ensure timely care.
• Contact patients by phone to arrange appointments and follow up.

Skills

Audio typing

Communication

Organisational skills

Education

NVQ level 3

Tools

Microsoft Office

Job description

Wirral University Teaching Hospitals NHS Trust

Clinical Co-Ordinator

The closing date is 11 November 2026

We have an exciting opportunity for motivated, enthusiastic, and customer-focused individuals to join our Women's Services team in a busy and rewarding Clinical Care Co-Ordinator role.

As an integral member of the team, you will play an important part in supporting the delivery of high-quality patient care by ensuring clinics are utilised effectively, appointments are managed efficiently, and patients receive a professional and welcoming service throughout their journey.

The successful candidate will have excellent communication and organisational skills, with the ability to work confidently on their own initiative as well as collaboratively within a multidisciplinary team. This varied role involves regular contact with patients, coordinating appointments within agreed timeframes, and supporting effective communication across the service.

This position would suit individuals who thrive in a fast-paced environment, enjoy problem-solving, and take pride in providing excellent customer service.

Please refer to the attached Job Description for full details of the role and responsibilities.

Working Pattern

This is a part-time position, working 22.5 hours per week over 3 days, between the hours of 8:30am and 5:00pm. Specific working hours will be agreed with the successful candidate upon appointment.

Main duties of the job

• Ensure all referrals are booked to appropriate clinic with investigation requested by specialist nurses meeting required deadlines where possible or escalating delays accordingly
• Ensure all patients receive information leaflet before attending clinics.
• Ensure all patients get test results as per departmental protocol by liaising with specialist team.
• Ring patients to coordinate appointments and care as needed

Facilitates and supports patient assessment and monitoring in order to develop individualised care plans and review with a registered practitioners

Liaise with other departments like histology, radiology, anaesthetic, pre-operative, admission team, clinicians and patients to swiftly coordinate care. This will involve physically going to these departments rather than relying on telephone and email messages

Audio Typing skills are required for this role

About us

All new colleagues can expect to receive a warm and friendly Wirral welcome from the very first time they make contact with us. We are described as "competent and caring staff" by our patients.

Wirral University Teaching Hospital NHS Foundation Trust is situated on The Wirral peninsula which has a stunning coastline and beautiful countryside surroundings, with great activities for its residents.

We are one of the largest and busiest acute Trusts in the North West of England, comprising of the Wirral's only Emergency Department. We provide a high quality range of acute care services and employ over 6,000 staff, who serve a population of approximately 400,000 people across Wirral, Ellesmere Port, Neston, North Wales and the wider North West footprint.

We have approximately 855 beds trust-wide and our financial turnover is in excess of £337m.

The Wirral is easily accessible with excellent transport links including motorway, train, bus or ferry and within easy reach to the major cities of Liverpool, Chester and Manchester as well as neighbouring North Wales.

Job responsibilities

Please see the attached job description / person specification for the full duties and responsibilities of this role.

Person Specification

Qualifications

• oNVQ level 3 or relevant experience
• oExcellent communication/interpersonal skills
• oComputer literate including use of Microsoft office
• oExperience in Gynaecology or Oncology/Specialty

Experience

• oAudio typing experience
• oGood oral and written communication skills
• oGood organisational skills

Personal Attributes

• oAbility to work in a team
• oProfessional manner
• oMotivated, flexible and enthusiastic

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Wirral University Teaching Hospitals NHS Trust