Clinical Co-Ordinator

Wirral; Wirral; On-site; GBP 26,000 - 27,000; Part time

Job summary

Wirral University Teaching Hospital NHS Foundation Trust is recruiting for a part-time Clinical Care Co-Ordinator in the Women’s Services team at Arrowepark Hospital, Wirral. The role focuses on coordinating appointments, providing patient information, and supporting timely clinical pathways.

The successful applicant will have strong communication skills, be organized, and able to work both autonomously and as part of a multidisciplinary team.

Qualifications

• NVQ level 3 or relevant experience
• Excellent communication/interpersonal skills
• Computer literate including use of Microsoft Office
• Experience in Gynaecology or Oncology/Specialty
• Good oral and written communication skills
• Good organisational skills
• Ability to work in a team
• Motivated, flexible and enthusiastic

Responsibilities

• Ensure referrals are booked to appropriate clinic with investigation requested by specialist nurses meeting deadlines
• Ensure all patients receive information leaflet before attending clinics
• Ensure patients get test results as per departmental protocol
• Ring patients to coordinate appointments and care as needed
• Facilitates and supports patient assessment and monitoring to develop care plans
• Liaise with histology, radiology, anaesthetic, pre-operative, admission team and clinicians to coordinate care
• Audio Typing skills are required for this role

Skills

Excellent communication/interpersonal

Computer literacy

Microsoft Office

Education

NVQ level 3 or relevant experience

Tools

Microsoft Office

Job description

Main area Obstetrics & Gynaecology Grade Band 3 Contract Permanent Hours Part time - 22.5 hours per week (3 days per week or equivalent) Job ref 408-26-605

Site Arrowepark Hospital Town Wirral Salary £25,760 - £27,476 pro rata Salary period Yearly Closing 11/11/2026 23:59

Job overview

We have an exciting opportunity for motivated, enthusiastic, and customer-focused individuals to join our Women's Services team in a busy and rewarding Clinical Care Co-Ordinator role.

As an integral member of the team, you will play an important part in supporting the delivery of high-quality patient care by ensuring clinics are utilised effectively, appointments are managed efficiently, and patients receive a professional and welcoming service throughout their journey.

The successful candidate will have excellent communication and organisational skills, with the ability to work confidently on their own initiative as well as collaboratively within a multidisciplinary team. This varied role involves regular contact with patients, coordinating appointments within agreed timeframes, and supporting effective communication across the service.

This position would suit individuals who thrive in a fast-paced environment, enjoy problem-solving, and take pride in providing excellent customer service.

Please refer to the attached Job Description for full details of the role and responsibilities.

Working Pattern

This is a part-time position, working 22.5 hours per week over 3 days,between the hours of 8:30am and 5:00pm. Specific working hours will be agreed with the successful candidate upon appointment.

Main duties of the job

• Ensure all referrals are booked to appropriate clinic with investigation requested by specialist nurses meeting required deadlines where possible or escalating delays accordingly
• Ensure all patients receive information leaflet before attending clinics.
• Ensure all patients get test results as per departmental protocol by liaising with specialist team.
• Ring patients to coordinate appointments and care as needed
• Facilitates and supports patient assessment and monitoring in order to develop individualised care plans and review with a registered practitioners
• Liaise with other departments like histology, radiology, anaesthetic, pre-operative, admission team, clinicians and patients to swiftly coordinate care. This will involve physically going to these departments rather than relying on telephone and email messages
• Audio Typing skills are required for this role

Working for our organisation

All new colleagues can expect to receive a warm and friendly Wirral welcome from the very first time they make contact with us. We are described as “competent and caring staff” by our patients.

Wirral University Teaching Hospital NHS Foundation Trust is situated on The Wirral peninsula which has a stunning coastline and beautiful countryside surroundings, with great activities for its residents.

We are one of the largest and busiest acute Trusts in the North West of England, comprising of the Wirral’s only Emergency Department. We provide a high quality range of acute care services and employ over 6,000 staff, who serve a population of approximately 400,000 people across Wirral, Ellesmere Port, Neston, North Wales and the wider North West footprint.

We have approximately 855 beds trust-wide and our financial turnover is in excess of £337m.

The Wirral is easily accessible with excellent transport links including motorway, train, bus or ferry and within easy reach to the major cities of Liverpool, Chester and Manchester as well as neighbouring North Wales.

Detailed job description and main responsibilities

Please see the attached job description / person specification for the full duties and responsibilities of this role.

Person specification

Qualifications

• NVQ level 3 or relevant experience
• Excellent communication/interpersonal skills
• Computer literate including use of Microsoft office
• Experience in Gynaecology or Oncology/Specialty

Experience

• Good oral and written communication skills
• Good organisational skills

Personal Attributes

• Ability to work in a team
• Motivated, flexible and enthusiastic

General Information

You are required to apply for this role via apps.trac.jobs and this is where you will be able to track the progress of your application. This will ensure we deal with your application quickly and efficiently.

Please ensure you check the email account (including junk/spam boxes) from which you apply regularly as we will use this to contact you regarding your application throughout the process.

By applying for this post you are agreeing to Wirral University Teaching Hospital NHS Foundation Trust viewing and managing the information contained in the application.

Please note; that if you are offered a position, your personal details will automatically be transferred into the national NHS Electronic Staff Records system (ESR).

The Trust reserves the right to close any vacancies from further applications when we have received a minimum amount of applications from which to make a shortlist. To prevent this happening please complete and submit your application without delay.

Disclosure & Barring Service (DBS) Information

If the post you are applying for requires a Disclosure and Barring Service (DBS) check, please note that, in line with Trust policy, the cost of submitting and processing the DBS application for successful applicants will be met by the individual.

For substantive employees, the DBS costs are recovered through salary deductions following commencement in post in 3 equal instalments.

For bank workers and individuals appointed to honorary positions that require a DBS check, the cost must be paid in advance via the Trusts payment link before a start date can be confirmed.

Please note that DBS fees and any associated administration charges are subject to periodic review and may change from time to time.

The cost of the DBS check would vary depending on the level required for the role:

The Trust would encourage all post holders who require a DBS for their role to registered with the DBS Update Service. You can find out more information and guidance on how to do this at DBS Update Service - GOV.UK

Please note that it is the responsibility of applicants to assess their own eligibility for apprenticeship opportunities in relation to the role they are applying for. Eligibility is determined by specific residency requirements set by government funding rules and is assessed on a case‑by‑case basis. Our organisation cannot guarantee eligibility for all applicants.

UK nationals or individuals with the right of abode typically meet the residency requirement if they have been ordinarily resident in the UK, the British Overseas Territories, or the Crown Dependencies (Channel Islands and Isle of Man) for at least three years prior to the start date of the apprenticeship.

Eligibility to work in the UK will be verified during the final stages of the selection process. All candidates must either already have the right to work in the UK before commencing employment or meet the Home Office criteria for visa sponsorship. Please note that it is the responsibility of applicants to assess their own eligibility for visa sponsorship in relation to the role they are applying for. Our organisation cannot guarantee sponsorship for all roles, and eligibility is determined by the UK Home Office’s points-based immigration system on a case‑by‑case basis. For further information please see: Skilled Worker Visa Eligible Occupations and Codes .

For further details on skilled worker sponsorship, please consult the UK Home Office guidance: Skilled Worker visa: Overview - GOV.UK. Additionally, the New guidance for overseas applicants | NHS Employers provides helpful information on the recruitment process for candidates applying for roles in the UK.

It is the applicant’s responsibility to check that they meet the current English language requirements before submitting an application for a role where they would require a visa application. Full details are available here Skilled Worker visa: Knowledge of English - GOV.UK

This information does not constitute legal advice, and we strongly recommend seeking independent legal guidance tailored to your individual circumstances.

Safeguarding

The Trust is committed to safeguarding and promoting the welfare of all unborn babies, children and adults and is signed up to both the Wirral Safeguarding Children's Partnership and the Wirral Safeguarding Adults Partnership Board associated policies and procedures. All Trust staff must be familiar with, and adhere to these procedures. It is the post holders responsibility to attended the Trusts mandatory training Protecting Vulnerable People training, and to follow the relevant Trusts polices and practice guidance.