Clinical and Business Support Assistant

Royal Cornwall Hospitals NHS Trust; Redruth; On-site; GBP 22,000 - 30,000; Full time

Job summary

A leading healthcare provider in Redruth is looking for a proactive individual to join the Clinical & Business support team. The role involves supporting and configuring over 30 clinical applications and ensuring optimal system performance. Candidates will receive training and mentoring in various aspects of the system, contributing to NHS services. The position offers a chance to advance your career in a supportive environment with flexible working options available.

Responsibilities

• Ensuring all system accounts are set up and amended in a timely manner.
• Monitoring the system to ensure it is running optimally.
• Offering advice and guidance to users on the use of the software.
• Assisting with any system errors.

Job description

Overview

We have a great opportunity for someone to come and join the Clinical & Business support team where we look after many of the hospital Clinical or Business applications. Our team provides support and configuration on the system, ensures the system is running smoothly for the Users and protects the data with strong account maintenance protocols. We look after the background system administration on over 30 applications and you would be trained and mentored in various aspects of this.

We are a fantastic team to work with and this will help you learn more about our applications and how they assist the NHS. We believe in the Trust values and supporting one another to move your career forward.

Working Hours

The team currently provides support from 8:00 am to 5:00 pm, Monday to Friday.

Main Duties

• Ensuring all system accounts are set up and amended in a timely manner
• Monitoring the system to ensure it is running optimally
• Offering advice and guidance to users on the use of the software
• Assisting with any system errors

About the Royal Cornwall Hospitals NHS Trust

The Royal Cornwall Hospitals NHS Trust (RCHT) is the main provider of acute and specialist care services in Cornwall and the Isles of Scilly. We serve a population of around 500,000 people – a figure that can increase significantly with visitors during the busiest times of the year. We employ approximately 6,700 staff and have a budget of approximately £580 million.

We are a teaching hospital in partnership with the University of Exeter Medical School, University of Plymouth School of Nursing and Midwifery, and Peninsula Dental School.

The Knowledge Spa on the Royal Cornwall Hospital site is the base for medical and nursing as well as ongoing education for health professions in clinical and non‑clinical roles.

Keeping at the forefront of medical advances, we are continually developing our clinical services as well as our facilities and are committed to maximising the range of specialist care that can be offered locally. Allied to this is a growing reputation for research and innovation.

Research & Academic Opportunities

Royal Cornwall Hospitals NHS Trust is a research active organisation. The established South West Clinical School in Cornwall exists to promote clinical academic career opportunities for nurses, midwives and allied health professionals interested in research and evidence‑based activities. Read their research paper to find out more.

Legal and Regulatory Requirements for NHS Employees

• Identity checks
• Professional registration and qualification checks
• Employment history and reference checks
• Occupational Health clearance
• Satisfactory Disclosure and Barring Service check
• Right to work in the UK

Further Information

Website: https://www.plymouth.ac.uk/research/clinical-schools/royal-cornwall-hospitals-nhs-trust-clinical-school

https://doi.org/10.1177/17449871231209037

Additional Notes

We reserve the right to close this advert early. We may be able to offer flexible working. Please discuss at interview.

This advert closes on Monday 19 Jan 2026.