Clinic Receptionist – 29h/week, 24/7 Emergency Care

FCMS; Doncaster; On-site; GBP 17,000 - 21,000; Part time

Benefits offered by this job

NHS Pension

Cycle to Work Scheme

Attendance Bonus

Free Tea & Coffee

Eye Care Contributions

Job summary

FCMS is seeking a Receptionist for the Doncaster Same Day Health Centre and Urgent Treatment centre. The role involves front-facing duties across a 24/7 operation, covering days, evenings and nights. You will greet patients, handle information, and support clinical staff.

The position offers NHS Pension and additional staff benefits. We expect strong communication, confidentiality and the ability to work under pressure within a busy team.

Qualifications

• Front-facing receptionist experience preferred
• Ability to follow strict procedures and protocols
• Experience with patient information handling and privacy

Responsibilities

• Greet patients and process information accurately
• Follow procedures and protocols at all times
• Utilise appointment diaries and manage waiting room
• Provide support to clinicians and staff as needed
• Maintain patient confidentiality at all times
• Attend training and adapt to business needs

Skills

Customer service

Communication

Organisational skills

Confidentiality

Education

NVQ in business administration or equivalent

GCSE/OLevel English and Maths

EDCL or equivalent

Tools

MS Word

MS Excel

MS Outlook

Job description

FCMS is seeking a Receptionist for the Doncaster Same Day Health Centre and Urgent Treatment centre. The role involves front-facing duties across a 24/7 operation, covering days, evenings and nights. You will greet patients, handle information, and support clinical staff.

The position offers NHS Pension and additional staff benefits. We expect strong communication, confidentiality and the ability to work under pressure within a busy team.