Clinic Manager

Envisage Dental | Certified B Corp™ | Redefining Group Dentistry; Sevenoaks; On-site; GBP 60,000 - 80,000; Full time

Benefits offered by this job

Competitive salary plus bonus

40 hour week with flexible hours

Company pension

Annual GDC registration

Fully funded CPD

Employee Assistance Programme

Employee referral scheme

Discounted dental treatment

Holiday purchase scheme

Leadership development

Job summary

Envisage Dental Group is seeking a Clinic Manager for a thriving private dental practice in Sevenoaks. You will lead a clinical and admin team, drive financial performance and ensure exceptional patient care within a fully private setting.

You will partner with the Director of Clinic Support and central teams to deliver growth, maintain high standards and ensure compliance with regulations. This is a hands-on leadership role with strategic responsibilities.

Qualifications

• Experience leading high-performing teams in a professional services/healthcare setting.
• Strong commercial awareness with ability to grow revenue and manage budgets.
• Experience tracking KPIs, budgets and P&L performance.
• Ability to analyse business data and translate insights into actions.
• Excellent leadership, coaching and people development skills.
• Outstanding communication and relationship-building abilities.
• Highly organised with excellent planning and prioritisation.
• Proactive, adaptable and solutions-focused.
• Experience maintaining compliance in a regulated environment.

Responsibilities

• Lead, motivate and build a high-performing clinical and administrative team.
• Drive commercial and financial performance with full P&L accountability.
• Manage operations to ensure smooth day-to-day running of the practice.
• Collaborate with central teams (Finance, Marketing, HR, IT).
• Oversee recruitment, onboarding and succession planning.
• Develop and implement strategies to improve productivity and patient experience.

Skills

People leadership

Commercial acumen

KPIs & P&L management

Communication skills

Organisational skills

IT proficiency

Tools

Microsoft Office

Job description

• Employee referral scheme
• Holiday purchase scheme

Atkinson Brignall Caring Dentistry | Sevenoaks, Kent

Permanent | Full-Time | 40 Hours per Week

Salary: Competitive + Performance Bonus

Clinic Manager - Lead a Thriving Boutique Private Dental Practice in Sevenoaks

We're now looking for an exceptional Clinic Manager to lead our practice. This is an exciting opportunity for an experienced people leader with strong commercial awareness and business acumen who can inspire teams, drive operational excellence and deliver sustainable business growth while ensuring every patient receives an outstanding experience.

Atkinson Brignall Caring Dentistry is a well-established, four-surgery, fully private dental practice in the heart of Sevenoaks. Situated in the centre of Sevenoaks within a beautifully restored, air-conditioned Grade II listed landmark building. Ideally placed for easy travel from surrounding areas, with a convenient public car park just a short walk away.

The practice provides a comprehensive range of private treatments including family dentistry, cosmetic dentistry, Invisalign, dental implants, restorative dentistry and hygiene services.

As part of Envisage Dental, you'll join one of the UK's leading private dental groups. Our purpose is to build one of the world's best healthcare companies by empowering local teams, preserving the unique identity of every practice and delivering exceptional patient care.

About The Role

As Clinic Manager you will play a pivotal role in delivering both short and long-term strategic goals, balancing the day-to-day management of a busy private practice with driving sustainable growth, colleague engagement and exceptional patient care. With support of your Director of Clinic Support (DOCS), you'll have full responsibility for the operational, financial and commercial success of the practice.

Key Responsibilities

Leadership & Team Development

• Lead, motivate and inspire a high-performing clinical and administrative team.
• Create a positive, collaborative culture through coaching and mentoring.
• Conduct daily huddles, regular one-to-ones and monthly practice meetings.
• Support recruitment, onboarding and succession planning.
• Develop colleagues through ongoing performance and development plans.
• Manage annual leave, sickness absence and colleague performance.
• Work closely with clinicians to build engagement and strong working relationships.

Commercial & Financial Performance

• Take full ownership of the practice's financial performance with full P&L accountability.
• Demonstrate strong commercial awareness and business acumen to maximise performance.
• Analyse KPIs, financial reports and operational data to identify opportunities for growth.
• Translate business insights into actions that improve productivity, profitability and patient experience.
• Deliver revenue, EBITDA and Annual Operating Plan (AOP) targets.
• Conduct monthly business reviews and implement action plans.
• Oversee payroll approvals, associate payments and practice expenses.
• Develop and support local marketing initiatives that increase patient growth and strengthen the practice's reputation.

Operational Excellence

• Optimise clinician diaries, recalls and utilisation.
• Ensure the smooth day-to-day running of the practice.
• Oversee equipment servicing and maintenance.
• Manage stock levels and quarterly stock takes.
• Handle patient complaints professionally, empathetically and efficiently.
• Ensure outstanding compliance with CQC regulations, health and safety requirements.

Collaboration

• Build strong working relationships with clinicians, associates and central support teams including Finance, Marketing, Recruitment, HR and IT.
• Attend quarterly leadership meetings with the Director of Clinic Support.
• Participate in Envisage Dental's annual One Team event.
• Support neighbouring practices where required.

What We Offer

• Competitive salary plus annual performance bonus of up to £7,000
• 40 hour working week with flexibility around practice opening hours
• Company pension
• Annual GDC registration (where applicable)
• Fully funded CPD
• Employee Assistance Programme
• Employee referral scheme
• Discounted dental treatment
• Holiday purchase scheme
• Ongoing leadership development and career progression

About You

You're an experienced leader who enjoys developing people, improving business performance and creating exceptional patient experiences. You'll bring a strong commercial mindset, excellent business acumen and the confidence to make informed decisions that balance operational efficiency, financial performance and patient care.

Essential

• Previous management experience leading high-performing teams, ideally within dentistry, healthcare or another customer-focused environment.
• Strong commercial awareness and business acumen, with the ability to identify opportunities for business growth and operational improvement.
• Experience managing KPIs, budgets and P&L performance.
• Ability to analyse business data and convert insights into meaningful actions.
• Excellent leadership, coaching and people development skills.
• Outstanding communication and relationship-building abilities.
• Highly organised with excellent planning and problem-solving skills.
• Ability to manage multiple priorities within a fast-paced environment.
• Strong IT skills, including Microsoft Office.
• Proactive, adaptable and solutions-focused.
• Experience maintaining compliance within a regulated environment.

Desirable

• Previous management experience within a fully private dental practice.
• Knowledge of CQC regulations and dental compliance.
• Experience delivering local marketing or business development initiatives.
• Leadership or management qualification.

The Envisage Dental Group is certified B-Corp, we celebrate collaboration and transparency. We are proud to be an inclusive, equal-opportunity workplace. We have created a workforce that reflects our diverse patient and practice communities, promotes positivity, and supports our continued success.

We do not discriminate on the basis of race, religion, colour, national origin, gender, gender identity, sexual orientation, age, disability, or any other legally protected characteristic.

As part of our commitment to closing the Gender Pay Gap and ensuring equal opportunities for all candidates, we do not request or consider salary history at any stage of our recruitment process. Our compensation decisions are based on the requirements of the role, relevant skills and experience, and our commitment to fair and equitable pay.