Dental Clinic Manager

Envisage Dental | Certified B Corp™ | Redefining Group Dentistry; East Grinstead; On-site; GBP 36,000 - 44,000; Full time

Job summary

Oakmead Dental Care in East Grinstead is seeking a Clinic Manager to oversee daily operations and commercial performance across a three-surgery practice. You will lead the team, drive growth, and ensure excellent patient care.

The role suits someone with a dental background and proven management experience, with a focus on improving performance and staff development. Working hours are Monday–Friday with occasional Saturday cover.

Qualifications

• Experience in dental practice management.
• Background in dentistry.
• Strong leadership and communication skills.
• Commercial mindset with business sense.
• Ability to develop and engage teams.
• Organized with ability to manage priorities.

Responsibilities

• Lead, motivate and develop the practice team.
• Build strong relationships with clinicians and colleagues.
• Monitor KPIs and identify opportunities to improve performance.
• Support patient growth, diary utilisation and commercial performance.
• Ensure high standards of compliance, CQC, health and safety and patient care.
• Oversee the smooth day-to-day running of the practice.
• Manage patient feedback and complaints effectively.
• Identify and implement improvements across the practice.

Skills

Dental practice management

Leadership

Commercial awareness

Team development

Organizational skills

Patient care focus

Job description

Clinic Manager - Oakmead Dental Care | East Grinstead

£40,000 | Full-Time | 40 Hours Per Week | Monday-Friday | Occasional Saturday Cover

Oakmead Dental Care is looking for an experienced and confident Clinic Manager to join our established three-surgery practice in East Grinstead. This is an exciting opportunity for someone with a dental background and previous management experience who enjoys leading people, improving performance and supporting business growth. We would also welcome applications from an experienced Lead Dental Nurse looking to take the next step into practice management, with the leadership skills and commercial awareness required for the role.

About The Role

As Clinic Manager, you will take responsibility for the day-to-day operational and commercial management of the practice, working closely with clinicians and the wider team. You'll be a visible and approachable leader, supporting colleague development, maintaining high standards and creating a positive working environment. A key part of the role will be identifying opportunities to improve performance, introduce new ways of working and support the practice's growth plans.

Key Responsibilities

• Lead, motivate and develop the practice team
• Build strong relationships with clinicians and colleagues
• Monitor KPIs and identify opportunities to improve performance
• Support patient growth, diary utilisation and commercial performance
• Ensure high standards of compliance, CQC, health and safety and patient care
• Oversee the smooth day-to-day running of the practice
• Manage patient feedback and complaints effectively
• Identify and implement improvements across the practice
• Work with the wider Envisage Dental team to support business development

About You

• Experienced in dental practice management
• From a dental background, with a good understanding of the clinical environment
• A confident and engaging leader
• Commercially aware with strong business acumen
• Proactive and comfortable taking ownership
• Experienced in developing and engaging teams
• Organised, resilient and able to manage competing priorities
• Focused on delivering an excellent patient and colleague experience

We're also happy to consider a strong Lead Dental Nurse ready to step into a Clinic Manager role, with suitable leadership and operational experience.

Why Join Oakmead?

You’ll be joining an established team at an exciting stage of its development, with further growth planned and genuine scope to develop the role and your career. You’ll have the support of the wider Envisage Dental team while having the opportunity to make a real difference to the practice.

The Envisage Dental Group is certified B-Corp, we celebrate collaboration, transparency and inclusion. We are proud to be an equal opportunity employer and are committed to creating a workforce that reflects the diverse communities we serve. We welcome applications from all backgrounds and do not discriminate on the basis of race, religion, colour, national origin, sex, gender identity, sexual orientation, age, disability or any other protected characteristic.

As part of our commitment to closing the Gender Pay Gap and promoting fair and equitable recruitment practices, we do not request or consider salary history at any stage of the recruitment process. All compensation decisions are based on the requirements of the role, relevant skills and experience, and our commitment to equitable pay for all.

ENVCM