Dental Practice Development Manager

Henry Schein Dental Recruitment; Chipping Barnet; On-site; GBP 55,000 - 75,000; Full time

Job summary

Henry Schein Dental Recruitment is seeking a Dental Practice Development Manager for a fully private clinic in Barnet, London. Start date is ASAP; the role is full-time with days/hours to be confirmed.

Lead day-to-day performance across people, patients and revenue; oversee diary management, compliance, budgets and supplier relations; drive improvements with Treatment Coordinators.

Qualifications

• Minimum 5 years in dental practice management.
• Strong leadership and team development skills.
• Experience managing KPIs, revenue and costs.
• Proven ability to improve patient experience.
• Knowledge of CQC readiness and regulatory compliance.

Responsibilities

• Lead day-to-day practice performance across people, patients & revenue.
• Oversee diary management and optimise patient journey.
• Partner with Treatment Coordinators and clinicians to improve outcomes.
• Manage costs, stock and budgets in line with targets.
• Own operational processes and drive improvements.

Skills

KPI tracking

Leadership

Budgeting

Patient experience

Team development

Regulatory/compliance

Job description

A new opportunity has become available for a Dental Practice Development Manager to join a fully private, established clinic located in Barnet, London.

Start date – as soon as possible.

This role is to work full time, exact working days/hours are to be confirmed.

What Your Day Will Look Like

You will:

• Thrive in a role built to support a calm, high performing practice, balancing patient experience, team wellbeing and commercial outcomes.
• Lead day to day practice performance across people, patients & performance
• Lead and develop the multidisciplinary team, setting clear expectations and ownership
• Track and manage core KPIs including utilisation, conversion, revenue and patient experience
• Partner with Treatment Coordinators and clinicians to optimise the patient journey
• Oversee diary management to balance productivity with a calm, high quality experience
• Maintain regulatory compliance and ongoing CQC readiness
• Manage costs, stock and budgets in line with business targets
• Own operational processes, spotting risks early and driving improvements
• Resolve patient feedback and complaints with care, professionalism and pace
• Support local growth through marketing activity and community engagement
• Strong understanding of KPIs, performance management, and commercial targets
• Strong understanding of practice level financials including revenue drivers, cost control, and budget oversight
• Confident, credible leadership style with the ability to motivate, challenge and develop others
• Experience handling people matters including performance improvement, absence management, and team development
• Organised, structured, and solutions focused, with consistent follow through
• Patient centred mindset with confidence managing concerns and complaints effectively
• Previous Dental Management experience (Minimum 5 years)

What You Gain:

• The opportunity to lead within a premium, fully digital private dental environment
• Progression pathways and ongoing development opportunities based on performance
• Professional development support and access to Learning Portal
• DBS covered
• Employee Referral Scheme with competitive referral rewards
• Modern, high spec practices and systems
• Dedicated Treatment Coordinators supporting ethical case acceptance and patient communication
• Competitive salary based on experience and skillset

Dental Practice Development Manager • Barnet, Greater London, England