Senior Client Success Lead, Product-Driven Travel Ecosystem

Collinson; England; On-site; GBP 60,000 - 70,000; Full time

Job summary

A leading global company in client travel solutions is seeking a Senior Client Success Manager to drive client engagement and long-term success. In this mid-senior level role, you'll shape and deliver a product-led success strategy for strategic global clients, ensuring tailored product roadmaps. You'll bridge product and client needs, influencing the product roadmap and spearheading client-centric initiatives. This full-time position offers a salary range of £60,000 - £70,000, based in the London area.

Qualifications

• Proven experience in a Client Success or Product Client Success role.
• Experience in a high-growth or product-led B2B environment.
• Familiar with agile delivery models.

Responsibilities

• Own client success outcomes, ensuring high client satisfaction.
• Champion client voices to influence product roadmaps.
• Drive client-centric product partnerships.

Skills

Client Success

Product Management

Strategic Thinking

Communication

Data-Driven Decision Making

Job description

A leading global company in client travel solutions is seeking a Senior Client Success Manager to drive client engagement and long-term success. In this mid-senior level role, you'll shape and deliver a product-led success strategy for strategic global clients, ensuring tailored product roadmaps. You'll bridge product and client needs, influencing the product roadmap and spearheading client-centric initiatives. This full-time position offers a salary range of £60,000 - £70,000, based in the London area.