Client Success Lead: Scale, Growth & Global Travel

SetSales; Greater London; On-site; GBP 75,000 - 90,000; Full time

Benefits offered by this job

Market-competitive compensation

Travel opportunities

Unlimited growth potential

Job summary

SetSales, located in Greater London, seeks a Client Success Manager to lead and scale its client success and operations departments. This newly created position reports directly to the CEO and plays a pivotal role in shaping the client's success strategy and collaborating with a dynamic team.

The ideal candidate will possess over 5 years of leadership experience in a high growth environment and demonstrate a strong track record in client success operations. A passion for mentoring and leading teams is essential in this inspiring, growth-oriented workplace.

Qualifications

• 5+ years of leadership experience in a fast-paced high growth environment.
• Proven success in growing client/customer success functions.
• Strong analytical skills paired with commercial acumen.

Responsibilities

• Manage and mentor the client success team.
• Onboard new clients and manage the delivery process.
• Ensure efficient cross-departmental processes.

Skills

Leadership experience

Project management

Analytical skills

Ability to prioritize

Automation application

Job description

SetSales, located in Greater London, seeks a Client Success Manager to lead and scale its client success and operations departments. This newly created position reports directly to the CEO and plays a pivotal role in shaping the client's success strategy and collaborating with a dynamic team.

The ideal candidate will possess over 5 years of leadership experience in a high growth environment and demonstrate a strong track record in client success operations. A passion for mentoring and leading teams is essential in this inspiring, growth-oriented workplace.