Client Solutions Manager

Morgan McKinley; England; Hybrid; GBP 80,000 - 100,000; Full time

Job summary

A leading consultancy firm is seeking a Client Solutions Manager for a hybrid role based in London. This 9-month position involves collaborating with global teams to implement strategic client solutions, driving revenue growth, and optimizing media strategies. The ideal candidate should possess strong consultative sales and analytical skills, emphasizing client service in a team-oriented environment. Benefits include a competitive salary and sales bonuses, along with opportunities for local and international travel.

Benefits

Sales bonus

Opportunity for travel

Qualifications

• Experience in consultative sales and client relationship management.
• Strong analytical skills to translate data into practical insights.
• Ability to thrive in fast-paced, team-oriented environments.

Responsibilities

• Lead strategic workstreams for revenue growth and client satisfaction.
• Collaborate with global teams to implement effective client solutions.
• Manage relationships with key clients and agency partners.
• Facilitate knowledge exchange to drive optimal solution adoption.

Skills

Consultative sales

Analytical skills

Client service focus

Problem solving

Stakeholder partnership

Job description

Client Solutions Manager

Duration - 9 months

Hybrid, London

Salary + Sales Bonus

Job Description

• Success in this position requires strong consultative sales and analytical skills, a focus on client service, and the ability to thrive in a dynamic, team-focused environment delivering against tight deadlines.
• Partner with Global Client Lead on strategic road mapping and global business plan implementation across client & agency relationships at all levels.
• Focus includes revenue acceleration, driving Product Solution adoption and best practices, and managing co-investment bonus for the partnership.
• Lead media best practices, strategy, & measurement learnings and optimization.
• In partnership with Marketing Science, lead the global Learning Agenda and ensure alignment
• Translate complex data analysis into simple language and use it to influence decision making.
• Partner with regional and local sales teams to ensure all teams are aligned on the account priorities and provide the highest service levels to the clients and agencies.
• Enable knowledge exchange across the account with clients and with stakeholders, global, regional and local teams.
• Partner with stakeholders including Marketing Science, Product, Solutions Engineering, Creative Shop and other orgs
• Lead, build and manage relationships with key exec clients and media agency partners and their teams.
• Develop best-in-class capability building programs at the client and the agency that empower regions and local markets to drive optimal solution adoption at scale.
• Support with de-bugging of platform issues, questions and solution mapping.
• Ability to travel locally and internationally.

Key Projects / Day-to-Day Responsibilities

• You will be responsible for leading key strategic workstreams, providing expertise on advertising products and platform solutions, driving media and measurement strategy, and identifying opportunities for revenue growth.
• Working with the agency delivering the plan, pulling reports for QBRs. Internally working with tools specially on product adoption and accelerating adoption.
• Scaling best practices and identifying opportunities for improvements.
• Working with other CSMs and influencing any changes through communicating.
• Stakeholder Partnership: Marketing science, product, solutions engineering and creative shop.
• Experience collaborating with and partnering across internal teams and external client / agency partners.
• Problem Solving: Demonstrated experience in effective problem-solving.
• Looking at data for insights to action globally, and putting the data into action.
• Escalation management as issues can elevate fast. Understanding how to de‑big platform issues and solution mapping as an example of issues that can elevate.