Client Services & Operations Coordinator

Huntress - Bracknell; Bracknell; On-site; GBP 30,000 - 36,000; Full time

Job summary

Huntress - Bracknell has a vacancy for a Service Coordinator in Bracknell. The role blends customer service, service coordination, sales administration, purchasing and general office operations to support a mixed internal and external team.

The successful candidate will be highly organised, able to communicate confidently with customers and suppliers, and comfortable working both independently and within a team. Proficiency with Excel or ERP systems is advantageous.

Qualifications

• Experience in administration, coordination or office management.
• Confident communicating with customers and suppliers.
• Familiar with Excel and/or ERP systems (advantageous).
• Highly organised with excellent attention to detail.
• Comfortable working independently and as part of a team.

Responsibilities

• Coordinating and administering customer orders, quotations, order confirmations and invoicing.
• Supporting customers with queries and providing a professional first point of contact.
• Coordinating the technical service team, including arranging service visits and liaising with customers.
• Supporting service contract administration and renewals.
• Raising and managing purchase orders and liaising with suppliers.
• Monitoring supplier deliveries and resolving any issues or returns.
• Checking supplier invoices and assisting with purchasing administration.
• Coordinating incoming and outgoing deliveries.
• Preparing and packing parts and consumable orders.
• Supporting stock management and maintaining accurate records.
• Assisting with customer visits, events and exhibitions.
• Providing general administrative and operational support across the business.

Job description

Huntress - Bracknell has a vacancy for a Service Coordinator in Bracknell. The role blends customer service, service coordination, sales administration, purchasing and general office operations to support a mixed internal and external team.

The successful candidate will be highly organised, able to communicate confidently with customers and suppliers, and comfortable working both independently and within a team. Proficiency with Excel or ERP systems is advantageous.