Service & Operations Coordinator

Huntress; Bracknell; On-site; GBP 32,000 - 35,000; Full time

Job summary

Huntress is recruiting for a Service Coordinator role based in Bracknell. An organised, hands-on administrator will support customer service, service coordination, sales administration, purchasing and general office operations.

The role involves coordinating customer orders, quotations, order confirmations and invoicing, liaising with customers and the service team, and supporting stock management and deliveries. Salary circa £33,000 per year, on-site.

Qualifications

• Highly organised and detail oriented.
• Experience in administration, coordination or office management.
• Confident communicating with customers and suppliers.
• Familiar with Excel and ERP systems.

Responsibilities

• Coordinating and administering customer orders, quotations, order confirmations and invoicing.
• Supporting customers with queries and providing a professional first point of contact.
• Coordinating the technical service team, including arranging service visits and liaising with customers.
• Supporting service contract administration and renewals.
• Raising and managing purchase orders and liaising with suppliers.
• Monitoring supplier deliveries and resolving any issues or returns.
• Checking supplier invoices and assisting with purchasing administration.
• Coordinating incoming and outgoing deliveries.
• Preparing and packing parts and consumable orders.
• Supporting stock management and maintaining accurate records.
• Assisting with customer visits, events and exhibitions.
• Providing general administrative and operational support across the business.

Skills

Highly organised

Customer communication

Administration/coordination

Teamwork

Excel

Tools

ERP systems

Excel

Job description

Huntress is recruiting for a Service Coordinator role based in Bracknell. An organised, hands-on administrator will support customer service, service coordination, sales administration, purchasing and general office operations.

The role involves coordinating customer orders, quotations, order confirmations and invoicing, liaising with customers and the service team, and supporting stock management and deliveries. Salary circa £33,000 per year, on-site.