Customer Service & Admin Coordinator - Office-Based

Huntress - Crawley; Crawley; On-site; GBP 26,000 - 28,000; Full time

Benefits offered by this job

22 days annual leave

Employee Assistance Programme

Training and development opportunities

Supportive working environment

Opportunities for progression

Job summary

Huntress - Crawley is seeking a Service Co-ordinator to join our busy office in Crawley. This permanent, full-time position focuses on delivering high-quality customer service and efficient administrative support to the team.

You will handle orders, quotations, invoicing, and day-to-day communications while maintaining accurate records and supporting colleagues across the business. Training is provided, and candidates with prior administration or customer service experience are encouraged to

Qualifications

• Previous customer service or administration experience is required.

Responsibilities

• Processing customer orders and enquiries
• Preparing quotations
• Raising invoices
• Managing emails and incoming calls
• Updating internal systems and records
• Maintaining accurate information
• Supporting the wider team with general administration
• Identifying opportunities to support customer requirements
• Providing cover and assistance to other areas of the business when required
• Ad hoc administrative duties

Skills

Communication skills

Organisation

Attention to detail

IT proficiency

Job description

Huntress - Crawley is seeking a Service Co-ordinator to join our busy office in Crawley. This permanent, full-time position focuses on delivering high-quality customer service and efficient administrative support to the team.

You will handle orders, quotations, invoicing, and day-to-day communications while maintaining accurate records and supporting colleagues across the business. Training is provided, and candidates with prior administration or customer service experience are encouraged to