Client Services Analyst - Payments

Adecco; United Kingdom; On-site; GBP 40,000 - 55,000; Full time

Job summary

A staffing agency is seeking a Client Services Analyst in Bromley, Greater London. The successful candidate will lead the implementation of cash management solutions and ensure timely project deliveries. A strong understanding of payment processing, including EBICS and SWIFT, is required. The role involves close collaboration with clients and stakeholders, providing optimal solutions. Excellent project management and communication skills are essential for success in this position.

Qualifications

• Proven experience in a client-facing technical integration role within cash management or treasury services.
• Strong understanding of payment processing, including EBICS, SWIFT, and various electronic payment formats.
• Excellent project management skills with a track record of delivering projects on time.

Responsibilities

• Lead implementation of technical cash management solutions for clients.
• Ensure project delivery and execution aligning with agreed timelines.
• Collaborate with clients to establish clear implementation timelines.

Skills

Client-facing technical integration

Payment processing knowledge

Project management

Communication skills

Ability to work independently

Job description

Client Services Analyst - Payments

Fully onsite

Contract Length: 12 Months

Location: Bromley, Greater London

Key Responsibilities

• Lead implementation of technical cash management solutions for EMEA GPS client base, managing connectivity through CashPro File import, host-to-host channels, EBICS, and SWIFT for various electronic payment and collection types.
• Ensure project delivery and execution aligning with agreed timelines, driving clients to realize new revenue opportunities promptly.
• Collaborate with clients to establish clear implementation timelines, maintaining open communication regarding project status and proposing resolutions within deadlines.
• Assist clients with technical connectivity and file testing to optimize Straight Through Processing (STP) for transactions, ensuring seamless transition and enhancing client satisfaction.
• Work with internal business partners to expedite project resolutions, ensuring smooth implementation process.

Qualifications

• Proven experience in a client-facing technical integration role, preferably within cash management or treasury services.
• Strong understanding of payment processing, including EBICS, SWIFT, and various electronic payment formats.
• Familiarity with ISO20022 standards and proprietary financial file formats.
• Excellent project management skills with a track record of delivering projects on time and within scope.
• Strong communication and interpersonal skills to effectively liaise with clients and stakeholders.
• Ability to work independently and collaboratively in a fast-paced environment.

Equal Opportunities Employer.