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A leading financial technology firm in London is seeking an experienced Customer Service Professional to deliver exceptional client experiences across various channels. This role requires strong communication skills and the ability to thrive in a fast-paced environment. Successful candidates will enjoy a range of benefits including life insurance, matched pension contributions, and flexible working options.
Flagstone is many things. An online savings platform, reinventing how individuals, businesses, and charities manage, protect, and grow their cash. A diverse group of people, bound by a collaborative spirit, and shared purpose. And lastly, a thriving, profitable business – where smart people do their best work.
Each definition shares a common thread: our unique culture. It’s our pride and joy. And our competitive advantage.
A feel for our culture:
To revolutionise the savings market, we need to be at our best. But high performance takes more than talent – it takes a culture of kindness, respect, and growth.
That’s why we’re building a diverse, inclusive community, where your voice is heard and valued. Where, with close support and room to develop, you can surpass even your own expectations. And be rewarded for it.
We may not change the world, but we change the world of financial technology. And all it takes is a winning mix of drive, talent, and empathy. Our culture celebrates all three.
But enough about us. Let’s talk about you.
Does this sound like you?
You’re a customer service professional with a passion for delivering exceptional client experiences across all channels – live chat, phone, and email. Clear, empathetic communication comes naturally to you, and you thrive in a fast-paced environment where you can make a real difference for customers.
At Flagstone, the benefits extend beyond false gifts like “fruit and snacks”. Instead, we invest in your health, wealth, and professional development. Here’s a selection of our benefits:
#LI-Hybrid
Apply for this job
To apply, follow the application process provided by Flagstone Group LTD. This role is open to applicants who meet the requirements.