Client Planning Director

dentsu; Greater London; Hybrid; GBP 80,000 - 90,000; Full time

Job summary

A global digital-first media agency is seeking a Director for multi-channel campaign planning in London. You will lead brand and performance strategies while ensuring exceptional client satisfaction. The ideal candidate should have experience in multi-channel planning, strong client management skills, and a track record of driving innovation. This position offers a competitive compensation package, including private health insurance and flexible working arrangements, aligning with the company’s inclusive culture.

Benefits

Great compensation package

Private health & dental insurance

29 days of annual leave

Hybrid working schedule

Volunteering opportunities

Qualifications

• Experience in multi-channel campaign planning and management.
• Proven track record in client satisfaction and effective communication.
• Ability to innovate and drive brand performance.

Responsibilities

• Lead brand and performance planning solutions.
• Manage client satisfaction scores and relationships.
• Drive transformational cross-channel planning.

Skills

Confident presenter

Multi-channel planning experience

Broad knowledge of channels

Client management

Consumer insight derivation

Tools

Mintel

Statista

YouGov CCS

Job description

Job Description

At iProspect a dentsu company were not just any global digital-first end-to-end media agency. We believe all advertising is about performance and all advertising can and should build brands today and in the future.

We apply a performance mindset to all media to accelerate brands. We identify the opportunity at the intersection between brand & performance marketing unlocking maximum effect to ensure every penny doesnt just drive commercial success but drives positive change for the brand too.

Its this different perspective that makes us stand out from any other agency. Its why were a long-term partner for our clients ( and the agency the CFO wants to appoint).

We understand what got us here today wont get us there tomorrow. Experimentation along with collaboration and driving the pursuit of excellence is in our DNA. This ethos is how we collaborate with our people clients and media partners to create game-changing work and are the attributes that create positive long lasting client agency relationships.

When it comes to our people nurturing talent and championing diversity across the business in the UK and around the world is a defining characteristic of our mission to take action and achieve a better world for everyone.

Through our global DEEI networks & Proud dentsu Together Represent and Parents & Carers were proud to support equality and encourage our people to share experiences and bring their whole selves into the workplace to celebrate what makes us unique. Underpinned by our flexible working approach and pioneering policies that support many different situations our people may face our goal is to create a culture of safety opportunity & belonging for all and a place where everyone can thrive.

Our agency is made up of an awesome bunch of diverse forward-thinking and ambitious experts across business intelligence strategy and planning and marketing activation who come together to accelerate growth for our amazing clients through a performance mindset.

The Role

planning and service working with the Client this role you will be a key contributor to multi-channel campaign planning and workflows across Intel & Sage campaigns. You will be a key lead for response to briefs campaign innovation and experimentation holistic campaign activation and insight. You will work in partnership with internal Dentsu activation teams and operations. You will be responsible for client satisfaction scores and supporting commercial opportunities for cross-dentsu growth.

Key objective

Lead integrated brand and performance planning solutions whilst ensuring market-leading client service and satisfaction.

This will be achieved by :

• Building strong trust-based client and cross-agency relationships
• Developing and driving transformational cross-channel planning to deliver best-in-class activation and innovation through iProspects and DANs products and services

What Success Looks Like

• Client satisfaction : Responsible for successful client satisfaction scoring measured quarterly
• Effective client management : Manage client contacts effectively by ensuring expectations are set and clearly communicated
• Effective planning : Development of an integrated planning strategy that the client buys into
• Excellent client business results : Increased performance for our clients on each integrated channel plan
• Positive culture : Demonstrate iProspect & dentsu values
• Positive feedback : Positive 360feedbackfrom peers

What you bring

• Confident presenter
• Multi-channel planning experience
• Broad knowledge of channels
• Confident in managing mid-senior level clients and key stakeholders and initiating strategic conversations
• Ability to find and derive consumer and category insight from available planning tools e.g. Mintel Statista YouGov CCS

A few of the benefits

• Youll have a great compensation package private health & dental insurance corporate discounts and career development through Dentsu University and free access to LinkedIn learning
• 29 days of annual leave (25 days of regular holidays birthdays off and 3 additional wellness days)
• We also offer the opportunity to volunteer for up to 2 days per year and tend to close down the agency between Christmas and New Years
• Youll have a hybrid working schedule with flexible start / end hours

Inclusion and Diversity

At Dentsu we embrace diversity and inclusion valuing the unique perspectives and contributions of every individual. We believe that diversity fuels creativity and innovation benefiting our employees partners and communities.

We welcome applications from all individuals regardless of race ethnicity nationality religion gender gender identity sexual orientation age disability marital status or any other protected characteristic. Beyond recruitment we strive to create an environment where everyone feels respected supported and empowered to bring their authentic selves to work.

We recognize the importance of work-life balance and are open to discussing flexible working arrangements for all roles. If you need reasonable adjustments due to a disability or medical condition during our recruitment process please contact us at quoting the reference number of the role that you are applying for. Your needs will be handled with respect and confidentiality to ensure an inclusive and accessible experience.

#LI-GH

Location

London - 10 Triton Street

Brand

Iprospect

Time Type

Full time

Contract Type

Permanent

Required Experience

Director

Key Skills

• Bidding
• Customer Service
• B2C
• Account Management
• Bus Driving
• Fire And Safety Engineering

Employment Type

Full-Time

Experience

years

Vacancy

1