Client Onboarding Support (KYC)

Taylor James Resourcing; City Of London; Hybrid; GBP 40,000 - 50,000; Full time

Job summary

A financial services firm in the City of London is seeking an experienced Senior Client Services Administrator to enhance client service and improve practices within the Client Administration department. This hybrid role requires a minimum of 2 years in a similar position, strong interpersonal skills, and sound technical knowledge. You will manage client relationships, ensure account maintenance, and support Investment Managers with timely client service.

Qualifications

• Minimum 2 years’ experience in a similar role.
• Sound technical knowledge and experience of Client take on within an Asset Management environment.
• Strong knowledge of the structure and organisation of Asset Management companies.

Responsibilities

• Manage the client relationship from the start, coordinating with Investment Managers.
• Ensure ongoing maintenance of existing client accounts.
• Handle client queries regarding transactions and arrangements.

Skills

Client relationship management

Organisational skills

Communication skills

Numerical and analytical skills

Education

Relevant industry qualifications such as IOC

Tools

Client management systems

Job description

A Wealth and Asset Management company based in the City of London, are looking for an experienced Senior Client Services Administrator to work with Investment Managers in the Private Client team to deliver high quality client service to clients as well as suggesting improvements to working practices of the wider Client Administration department.

It's a hybrid role, 3 days in the office and 2 from home.

Responsibilities

• Involved from the start of the client relationship, working closely with the Investment Managers to discuss client requirements, arrange for the account opening, liaise with other internal teams and third parties and be in direct contact with the client or their representatives throughout the process
• Ensure the ongoing maintenance of existing client accounts, including periodic AML reviews, amendments to agreements, sub accounts and record keeping.
• Liaise with third parties in relation to custodial matters and/or the opening of derivative and FFX accounts.
• Develop an ongoing relationship with the clients where appropriate,
• Systems administration of client data on internal and external systems
• Dealing with client queries, including; reporting queries, cash transactions, custody arrangements, transitions
• Liaise with third party consultants/audit firms to coordinate client requirements and provide information when requested
• Liaise with colleagues throughout the business to coordinate and deliver a high level of service to clients
• Provide assistance and offer guidance or training for new and junior members of the team and other areas of the business when required
• Provide efficient and timely support to Investment Managers
• Providing support and cover to the Client Administration Team
• Attend client meetings when required

Person Specification

• Sound technical knowledge and experience of Client take on within an Asset Management environment.
• Minimum 2 years’ experience in a similar role
• Strong knowledge of the structure and organisation of Asset Management companies
• Excellent organisational skills, and the ability to work unsupervised and be self-motivated
• Ability to prioritise work to meet deadlines and multi-task
• Strong communication skills both written and verbal
• Confident and able to deal directly with clients and colleagues at all levels
• Numerical, analytical and PC skills essential
• Working knowledge of the appropriate investment parameters and fee arrangements for discretionary managed portfolios
• Knowledge of Investment instruments, securities, corporate actions and capital gains tax rules and computations
• Relevant industry qualifications such as IOC.

Date: 28 Oct 2024
Sector: FINANCIAL MARKETS
Type: Permanent
Location: London
Salary: £40000 - 50000 per annum