Client Growth & Insights Specialist

DAC Beachcroft LLP; Newcastle upon Tyne; Hybrid; GBP 40,000 - 55,000; Full time

Job summary

DAC Beachcroft is seeking a Client Development Executive in Newcastle to join the Clients & Markets team. The role supports client planning, listening programmes and growth initiatives across the firm, with exposure to senior stakeholders and cross-office collaboration.

You will contribute to client insights, develop campaigns and data-driven recommendations while working in a flexible arrangement across DAC Beachcroft offices including Newcastle, Bristol, Leeds or Manchester.

Qualifications

• Experience in a business development, client development or client listening role.
• Strong stakeholder management and relationship-building skills.
• Excellent organisational skills with multiple priorities and deadlines.
• Strong analytical skills with ability to interpret data and communicate insights.
• High levels of accuracy and attention to detail.
• Strong written and verbal communication skills.
• Proficiency with Microsoft Office (Word, PowerPoint, Excel, Teams).
• Experience using CRM systems and BD technologies.
• Knowledge of client feedback and client listening methodologies.
• Experience creating reports, presentations and data-driven recommendations.

Responsibilities

• Support client planning, relationship mapping, client feedback programmes, gap analysis, marketing campaigns and client intelligence activities.
• Assist client teams in capitalising on business development opportunities by supporting proposals and client plans.
• Support delivery, growth and evaluation of the firm’s client listening programmes and translate feedback into actions.
• Act as the primary contact for the PMR programme and promote continuous improvement of the process.
• Promote use of client development technologies and tools through training and communications.
• Analyse client and prospect data, producing dashboards and reports with actionable insights.

Skills

Business development

Client development

Stakeholder management

Relationship-building

Organisational skills

Analytical skills

Attention to detail

Written and verbal communication

MS Office

Tools

CRM systems

Microsoft Office

Job description

DAC Beachcroft is seeking a Client Development Executive in Newcastle to join the Clients & Markets team. The role supports client planning, listening programmes and growth initiatives across the firm, with exposure to senior stakeholders and cross-office collaboration.

You will contribute to client insights, develop campaigns and data-driven recommendations while working in a flexible arrangement across DAC Beachcroft offices including Newcastle, Bristol, Leeds or Manchester.