Client Growth & Insights Executive

DAC Beachcroft; Leeds; Hybrid; GBP 45,000 - 60,000; Full time

Benefits offered by this job

Flexible working

Job summary

DAC Beachcroft in Leeds is seeking a Client Development Executive to strengthen client relationships and drive client listening programmes within the Clients & Markets team. You will work closely with colleagues across the business to translate feedback into action, identify growth opportunities and contribute to the firm’s client development strategy.

The role offers flexible working and can be based in Leeds, Bristol or Manchester, with a focus on delivering insights, proposals and client

Qualifications

• Previous experience within a business development, client development or client listening role.
• Strong stakeholder management and relationship-building skills.
• Excellent organisational skills with the ability to manage multiple priorities and deadlines.
• Strong analytical skills, including the ability to interpret data and communicate insights effectively.
• High levels of accuracy and attention to detail.
• Strong written and verbal communication skills.
• Proficiency across Microsoft Office applications, including Word, PowerPoint, Excel and Teams.

Responsibilities

• Support colleagues in identifying opportunities to strengthen and grow client relationships through client planning, relationship mapping, client feedback programmes, gap analysis, marketing campaigns and client intelligence activities.
• Assist client teams in capitalising on business development opportunities by supporting proposals, capability statements, client plans and client commitment documents.
• Support the delivery, growth and evaluation of the firm's client listening programmes, helping ensure feedback is translated into meaningful actions and improvements.
• Act as the primary contact for DACB's Post Matter Review (PMR) programme, helping maximise opportunities identified through client feedback and contributing to continuous improvement of the process.
• Promote and encourage effective use of client development technologies and tools, including client listening platforms, CRM systems and engagement tools, through training, communications and stakeholder engagement.
• Analyse client and prospect data, producing dashboards, reports and presentations that provide actionable insights and recommendations for client teams and business leaders.

Skills

BD experience

Stakeholder management

Organisational skills

Analytical skills

Attention to detail

Written & verbal communication

MS Office

Tools

CRM systems

Engagement tools

Client listening platforms

Job description

DAC Beachcroft in Leeds is seeking a Client Development Executive to strengthen client relationships and drive client listening programmes within the Clients & Markets team. You will work closely with colleagues across the business to translate feedback into action, identify growth opportunities and contribute to the firm’s client development strategy.

The role offers flexible working and can be based in Leeds, Bristol or Manchester, with a focus on delivering insights, proposals and client