Client Growth & Insights Specialist

DAC Beachcroft LLP; Manchester; Hybrid; GBP 40,000 - 60,000; Full time

Job summary

DAC Beachcroft LLP in Manchester is seeking a Client Development Executive to join the Clients & Markets team. This permanent role focuses on strengthening client relationships, developing listening programmes and driving best practices across the firm.

The role offers flexibility with a hybrid/office-based arrangement and exposure to senior stakeholders, client initiatives and firm-wide business development programmes.

Qualifications

• Previous experience in business development, client development or client listening roles.
• Experience with stakeholder management and relationship-building.
• Strong organisational skills and ability to manage multiple priorities and deadlines.
• Strong analytical and data interpretation skills with clear communication of insights.
• High accuracy and attention to detail; strong written and verbal communication.
• Proficiency in Microsoft Office (Word, PowerPoint, Excel, Teams).
• Experience using CRM systems and client listening technologies.

Responsibilities

• Support colleagues in identifying opportunities to strengthen and grow client relationships through planning, mapping, feedback programmes, gap analysis, campaigns and intelligence activities.
• Assist client teams in capitalising on business development opportunities by supporting proposals, client plans and documents.
• Support delivery and evaluation of client listening programmes and translate feedback into actions.
• Act as primary contact for the PMR programme and maximise opportunities from client feedback.
• Promote use of client development tools and engagement platforms through training and stakeholder engagement.
• Analyse client data and produce dashboards, reports and presentations with actionable insights.

Skills

Business development

Client development

Client listening

Stakeholder management

Organisational skills

Analytical skills

Communication skills

Microsoft Office

CRM systems

Tools

CRM systems

Job description

DAC Beachcroft LLP in Manchester is seeking a Client Development Executive to join the Clients & Markets team. This permanent role focuses on strengthening client relationships, developing listening programmes and driving best practices across the firm.

The role offers flexibility with a hybrid/office-based arrangement and exposure to senior stakeholders, client initiatives and firm-wide business development programmes.