Client Experience Advisor: Fast-Track Growth

Michael Page Legal; Leeds; On-site; GBP 21,000 - 26,000; Full time

Job summary

A reputable law firm in Leeds City Centre is seeking a motivated Customer Experience Advisor to handle client queries and provide exceptional support. Ideal candidates will have prior customer service experience and excellent communication skills. The firm offers full training, a progressive career path, and a vibrant team culture. This is a great opportunity for those looking to advance their career in a supportive environment with immediate interviews available.

Benefits

Excellent benefits

Full training provided

Career progression and development

Vibrant team culture

Regular socials and incentives

Qualifications

• Previous customer service/telephone based experience is essential.
• Confident telephone manner with excellent communication skills.
• Ability to build and manage strong working relationships.

Responsibilities

• Handle a range of client queries over the phone and email.
• Uphold high service standards and meet targets.
• Collaborate with other teams to resolve client issues.

Skills

Customer service skills

Problem-solving

Communication skills

Team player

Job description

A reputable law firm in Leeds City Centre is seeking a motivated Customer Experience Advisor to handle client queries and provide exceptional support. Ideal candidates will have prior customer service experience and excellent communication skills. The firm offers full training, a progressive career path, and a vibrant team culture. This is a great opportunity for those looking to advance their career in a supportive environment with immediate interviews available.