Client Account Manager, Mid-Market (UK Acquisitions)

Reddit; Greater London; On-site; GBP 60,000 - 80,000; Full time

Job summary

A major social media platform is seeking an Acquisitions Account Manager in Greater London. The successful candidate will rapidly onboard new clients, optimize campaigns, and collaborate across teams. The role requires 3+ years in client success or media strategy, strong analytical skills, and proficiency in Excel. This position offers benefits including flexible vacation, mental health support, and a pension scheme. Work is in-person at the London office.

Benefits

Family Planning Support

Private Medical and Dental Scheme

Flexible Vacation & Paid Volunteer Time Off

Generous Paid Parental Leave

Qualifications

• 3+ years experience in a relevant role within digital advertising or social media.
• Strong analytical skills and excellent communication abilities.
• Proficient in Excel and data insights.

Responsibilities

• Lead client onboarding and campaign optimization.
• Analyze performance data and provide recommendations.
• Collaborate with internal teams for effective onboarding.

Skills

Client Success Management

Analytical Skills

Communication

Proficiency in Excel

Relationship Building

Job description

Reddit is a community of communities. It’s built on shared interests, passion, and trust, and is home to the most open and authentic conversations on the internet. Every day, Reddit users submit, vote, and comment on the topics they care most about. With 100,000+ active communities and approximately 116 million daily active unique visitors, Reddit is one of the internet’s largest sources of information. For more information, visit www.redditinc.com.

As an Acquisitions Account Manager, you are the critical success driver for new Mid-Market clients on Reddit. Your mission is to rapidly onboard new accounts, establish a clear Test & Learn roadmap, drive campaign optimization, and achieve core client goals within the first six months. You will prove the value of the platform by ensuring our clients are set up to succeed on Reddit, and will ensure clients are in a rapid scaling mode before graduating them seamlessly to the Same Store Growth (SSG) Account Executive team.

Please note that this role is required to work in-person from our London office.

Core Responsibilities

• Client Onboarding & Strategy: Lead the process of them activating on Reddit for the first time by supporting them with the Business Manager and initial campaign creation processes.
• Performance Optimization & Goal Attainment: Proactively analyze campaign performance data, implement a continuous Test & Learn roadmap (e.g., A/B testing creative, audience segmentation), and provide data-backed recommendations to help clients beat their initial goals.
• Upsell & Revenue Scaling: Identify and secure scaling opportunities within the first two quarters by demonstrating clear ROI, leading to expanded budgets and seamless transition to the SSG team.
• Cross-Functional Collaboration: Collaborate closely with internal teams to ensure clients are onboarded to Reddit effectively by submitting tickets to troubleshoot issues, and improve their set up and performance.
• Graduation Readiness: Ensure all clients meet clearly defined Success Criteria and are positioned for high growth before formally transitioning them to the SSG Account Executive.
• Monitor and analyze client account performance: The ability to articulate complex data stories in simple language to customers via meetings, presentations and emails
• Organic and paid: Introduce and upskill new advertisers on Reddit Pro and Reddit’s organic best practices, and create a journey for them to run across organic and paid successfully

What You'll Bring

• 3+ years experience in a Client Success, Account Management, or Media Planning/Strategy role within digital advertising, social media, or performance marketing
• Strong analytical skills, excellent communication, high attention to detail, and an organised, methodical, and proactive approach to working with a high volume of clients and internal teams
• Proficient in using data and working with Excel to provide insights, optimization recommendations and prove ROI
• Expertise in Test & Learn and Measurement Lift methodologies and creating structured learning agendas for clients
• Solid understanding of customer marketing funnel and traditional marketing ecosystem
• Understanding of digital measurement, tracking fundamentals and mobile measurement partners
• Tenacious and proactive approach to working through product, process, and client challenges
• Demonstrated ability to cultivate strong relationships with external partners
• A passion for social media, insights, client success and partnerships

Benefits

• Global Benefit programs that fit your lifestyle, from workspace to professional development to caregiving support
• Family Planning Support
• Gender-Affirming Care
• Mental Health & Coaching Benefits
• Group Personal Pension Scheme with Employer match
• Private Medical and Dental Scheme
• Income Replacement Programs
• Bike to Work scheme
• Flexible Vacation & Paid Volunteer Time Off
• Generous Paid Parental Leave

In select roles and locations, the interviews will be recorded, transcribed and summarized by artificial intelligence (AI). You will have the opportunity to opt out of recording, transcription and summarization prior to any scheduled interviews.

During the interview, we will collect the following categories of personal information: Identifiers, Professional and Employment-Related Information, Sensory Information (audio/video recording), and any other categories of personal information you choose to share with us. We will use this information to evaluate your application for employment or an independent contractor role, as applicable. We will not sell your personal information or disclose it to any third party for their marketing purposes. We will delete any recording of your interview promptly after making a hiring decision. For more information about how we will handle your personal information, including our retention of it, please refer to our Candidate Privacy Policy for Potential Employees and Contractors.

Reddit is proud to be an equal opportunity employer, and is committed to building a workforce representative of the diverse communities we serve. Reddit is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If, due to a disability, you need an accommodation during the interview process, please let your recruiter know.