Clerk Typist

North Cumbria Integrated Care NHS Foundation Trust; Whitehaven; On-site; GBP 22,000 - 25,000; Part time

Job summary

A local healthcare trust in Whitehaven is seeking a competent Clerk Typist to join their Surgical Care Collaborative. This part-time position requires an individual with strong typing skills and administrative experience to provide efficient support to clinical teams. Ideal candidates will have a minimum of GCSE in English, possess RSA level 2 or equivalent, and excel in communication and teamwork. Benefits include a generous holiday scheme and NHS discounts.

Benefits

27-day holiday scheme rising to 33 after 10 years

NHS Discounts

Salary Sacrifice schemes including lease cars

Counseling and information service

Qualifications

• Recent or relevant experience in a similar role that includes producing professional letters/documents.
• Experience with confidentiality and equality issues.

Responsibilities

• Provide high-standard administration support to the clinical team.
• Be the first point of contact for patients and liaise with departments and external agencies.

Skills

Typing speed (50-60 words per minute)

Professional communication

Teamwork

Use of IT systems

Education

GCSE in English language or equivalent

RSA 2 word processing or equivalent

Tools

Microsoft Office

Job description

Go back North Cumbria Integrated Care NHS Foundation Trust

Clerk Typist

The closing date is 19 December 2025

Permanent 15 hours available with the days being Monday and Tuesday

This is an opportunity to join the Surgical Care Collaborative, which provides services throughout Cumbria in a number of varied clinical settings. The service aims to provide a high quality, locally delivered, patient focussed service.

This role will be crucial to the efficient day to day delivery of the specialities within this Collaborative.

We are looking for a competent and professional Clerk Typist who can achieve between 50 - 60 words per minute average typing speed with recent or relevant experience in a similar role and regularly producing professional letters/documents. The post will be based at the West Cumberland Hospital, Whitehaven supporting the Consultants and Nurse Practitioners.

Main duties of the job

In this role you will often be the first point of contact for our patients therefore a professional, patient focused approach is key at all times. You will provide a high standard of administration support to the clinical team, liaising with other departments, patients, NHS Trusts and external agencies.

You must be educated to GCSE (minimum C Grade) standard, be trained to RSA level 2 standard and/or an NVQ level 2 in Administration and have the relevant typing experience, preferably having an administration background.

We are looking for someone with a pleasant, adaptable disposition who can remain calm under pressure and deal with a busy workload efficiently and effectively.

Excellent communication and interpersonal skills are required as well as a positive approach to working in a team.

About us

At NCIC, we have an ambition to deliver outstanding healthcare services to the population of North Cumbria. The Trust is committed to creating a centre of excellence in providing rural and remote healthcare and provides a wide range of community and acute services throughout our county.

Our 5 key principles demonstrate our belief in the delivery of 'safe, high quality care every time':

• Being a clinically led organisation
• Quality and safety at the heart of our Trust
• A positive patient experience every time
• A great place to work
• Managing our money well

As an organisation we are serious about supporting a diverse workforce that reflects our local community and are very much focused on being an inclusive and compassionate place to work.

Across the North East and North Cumbria we are working together to deliver our ambition to be the greenest region in England by 2030. All staff are expected to support sustainability.

Job responsibilities

Please see attached job description and person specification for further information regarding the role and the essential and desirable criteria required to be met by applicants.

CERTIFICATE OF SPONSORSHIP

Please note, due to changes implemented by the Government to the UK immigration policy, individuals who require a Health and Care Visa or a Skilled Worker Visa may no longer be eligible for sponsorship where the UKVI salary threshold is not met or if the occupation is not included in the updated Immigration Salary List (ISL). Applicants must check their eligibility to be employed in any role they are interested in applying for, prior to completing an application for employment. Any applicants who do not meet the eligibility criteria will not be progressed. For further information visit theUK Visas and Immigration website (Opens in a new tab).

If you are applying under the Disability Confident Scheme or Armed Forces Covenant and you meet all the essential criteria for a post, you will be guaranteed an interview.

Relocation assistance may be available for successful applicants moving to the region for certain posts. Please see our Policy for eligible vacancies.

Disclosure and Barring Service:

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

The cost of the DBS must be met by the successful candidate(s) through salary deduction. DBS charges are as follows if applicable to the post:

Standard Check: £21.50 + Administration cost of £5.90 = £27.40. Deducted from salary over a 4 month period or a one-off payment.

Enhanced Check: £49.50 + administration cost of £5.90 = £55.40. Deducted from salary over a 4 month period or a one-off payment.

NCIC can offer successful future employees the following benefits:

27-day holiday scheme rising to 33 after 10 years

NHS Discounts*

Salary Sacrifice schemes including lease cars and Cycle to Work*

Vivup is a free, confidential counselling and information service to assist with personal or work-related problems

*Subject to eligibility

Please ensure that you document evidence of meeting all the essential criteria in the supporting information.

If sufficient response is received this post could be closed earlier than the specified closing date, please apply as soon as possible to ensure that your application is considered.

Candidates who have been successfully shortlisted for interview will be asked via an email notification to log on to their Trac account to select an interview time. This will usually be within 2 weeks of the closing date.

Person Specification

Qualifications

• GCSE in English language or equivalent
• RSA 2 word processing or equivalent

Knowledge and Experience

• Confidentiality.
• Equality issues.
• Use of a computer
• Medical terminology.
• Microsoft Office.
• Clerical or office based work

Skills and Aptitudes

• Able to work as part of a team
• Able to use initiative appropriately
• Able to prioritise work to meet deadlines.
• Ability to maintain high standards of work
• Use of IT systems.

Other requirements

• Willing to undertake training and development
• Flexible approach to working patterns.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer name

North Cumbria Integrated Care NHS Foundation Trust