Clerical Officer/Receptionist - Business Support

NHS Scotland; Glasgow; On-site; GBP 100,000 - 125,000; Full time

Job summary

A major healthcare provider in Scotland is looking for a full-time Clerical Officer/Receptionist. This exciting role involves providing reception duties, supporting services, and carrying out various administrative tasks. Applicants should have strong communication and organizational skills, alongside proficiency in Microsoft Packages. Join the team to contribute to efficient service delivery across health centres.

Qualifications

• Ability to work without direct supervision.
• Experience with Microsoft Office applications.

Responsibilities

• Provide reception duties and act as the first point of contact.
• Support services for the NW Business Support Team.
• Undertake a range of administrative tasks.

Skills

Good communication skills

Organisational skills

Knowledge of Microsoft Packages

Experience of EMIS

Experience of PECOS systems

Job description

Overview

NHS Greater Glasgow and Clyde is one of the largest healthcare systems in the UK employing around 40,000 staff in a wide range of clinical and non-clinical professions and job roles. We deliver acute hospital, primary, community and mental health care services to a population of over 1.15 million and a wider population of 2.2 million when our regional and national services are included.

The shift pattern for this position is Monday to Friday 8.30-4.30pm.

This is a permanent full-time post and is an exciting opportunity for appropriately qualified and enthusiastic applicants to join the Business Support Team within North West Locality and carry out the role of Clerical Officer/Receptionist on a peripatetic contract. The post holder will support services for the NW Business Support Team based on reception initially within Drumchapel HC but can be based within the various health centres and will be first point of contact for visitors and enable effective service and communication.

Responsibilities

• Provide reception duties and act as the first point of contact for visitors, enabling effective service and communication.
• Support services for the NW Business Support Team, initially based in Drumchapel HC, with potential placement across various health centres (peripatetic).
• Undertake a range of administrative tasks as outlined in the Job Description and delegated by the Senior Business Support Assistant and wider Team.

Qualifications

• Good communication and organisational skills with the ability to work without direct supervision.
• Knowledge of Microsoft Packages is essential.
• Experience of EMIS and PECOS systems is desirable.

Informal contact

Informal contact: Claire Mitchell, Assistant Business Support Manager, 07970820780, [e-mail]

Details on how to contact the Recruitment Service can be found within the Candidate Information Packs.

Additional information and equal opportunities

NHS Greater Glasgow and Clyde encourages applications from all sections of the community. We promote a culture of inclusion across the organisation and are proud of the diverse workforce we have.

By signing the Armed Forces Covenant, NHSGGC has pledged its commitment to being a Forces Friendly Employer. We support applications from across the Armed Forces Community, recognising military skills, experience and qualifications during the recruitment and selection process.

NHS Scotland is reducing their full-time working week from 37.5 to 37 hours per week from 1 April 2024 but with no change in pay. This reduction will also be applied pro rata for part-time staff. This advert and any subsequent offer/contract of employment therefore reflects the new working hours. However, as not all service areas will be able to adopt the 37 hour working week immediately from 1 April 2024, you may be required to work up to an additional 30 minutes per week for a temporary period, for which you would be paid until the service you are working in changes rosters or working patterns to accommodate the new reduced working week. If you have any questions or concerns please contact the Recruiting Board.

Candidates should provide original and authentic responses to all questions within the application form. The use of artificial intelligence (AI), automated tools, or other third-party assistance to generate, draft, or significantly modify responses is strongly discouraged. By submitting your application, you confirm that all answers are your own work, reflect your personal knowledge, skills and experience, and have not been solely produced or altered by AI or similar technologies.

Failure to comply with this requirement may result in your application being withdrawn from the application process.

For application portal/log-in issues, please contact in the first instance