Clerical Officer

NHS National Services Scotland; United Kingdom; On-site; GBP 21,000 - 25,000; Full time

Job summary

A healthcare service organization in the United Kingdom seeks a Band 2 Clerical Officer to join the Health Records Department at Perth Royal Infirmary. This fixed-term position involves responsibilities such as handling case records and responding to requests via electronic means and telephone. The ideal candidate will have strong IT and communication skills, with the ability to work efficiently under pressure. This role offers a working week of 36 hours and requires adherence to Healthcare Support Workers standards.

Qualifications

• Good IT and interpersonal skills are essential.
• Ability to communicate effectively with various professionals.
• Experience in handling records electronically and via telephone.

Responsibilities

• Pull and file case records in the Health Records Library.
• Deal with requests for records electronically.
• Maintain compliance with mandatory standards and conduct codes.

Skills

IT skills

Interpersonal skills

Ability to work under pressure

Effective communication

Job description

NHS Scotland is committed to encouraging equality and diversity among our workforce and eliminating unlawful discrimination. The aim is for our workforce to be truly representative and for each employee to feel respected and able to give their best. To this end, NHS Scotland welcomes applications from all sections of society.

With effect from 01 April 2026, NHS Scotland is reducing its full time working week from 37 to 36 hours per week, there will be no change in full time pay.

We are looking to recruit a Band 2 Clerical Officer to join our busy team within the Health Records Department at Perth Royal Infirmary. This is an interesting and varied post carrying out various duties within the Health Records Library including pulling/filing of case records and dealing with requests for records electronically and via telephone. Applicants should possess good IT and interpersonal skills, have the ability to work under pressure and be able to communicate effectively with a broad range of professionals and service users.

Hours of work are: Monday to Friday 37 hrs per week. Fixed Term/Secondment for 1 year.

You will be required to achieve the mandatory Induction standards for Healthcare Support Workers in Scotland and to comply with the Code of Conduct throughout your employment.

Informal enquiries to: Colin Jamieson, Assistant Records Manager PRI, [e-mail] or Tel: [phone] ext 13650

Current NHS Tayside Employees – Written approval must be sought from your line manager prior to applying for this secondment. You will be required to bring this if shortlisted for interview.

Note: This post does not meet Home Office Guidelines for Sponsorship/Skilled Worker Visa.

Short‑listed applicants will be contacted by email. Please check your emails regularly, including your junk/spam folder.

Additional information for candidates

• You should apply for this post by completing the application process on Jobtrain.
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