Cleaning Operations Coordinator — Elevate Guest Experience

Haven; United Kingdom; Remote; GBP 18,000 - 21,000; Full time

Benefits offered by this job

Inclusive environment

Comprehensive training

Fully funded qualifications

Team discounts

Facilities access

National brand discounts

Job summary

Haven is recruiting a Cleaning Services Operations Assistant in the United Kingdom to keep our spaces spotless for guests. You’ll help plan daily tasks, coordinate teams, oversee stock, and support recruitment and training to keep operations running smoothly.

The role blends hands-on cleaning tasks with administrative duties, balancing budgets and safety checks while maintaining guest-ready environments across our parks. A proactive communicator is essential.

Qualifications

• Experience in coordinating Cleaning or Facilities operations is valued but not required.
• Ability to plan and organise tasks for large teams.
• Strong communication and problem-solving skills.
• Motivated to deliver an outstanding guest experience.

Responsibilities

• Assist the Cleaning Services Team Manager with daily planning and operations.
• Support stock management, rotas, recruitment and training.
• Monitor budget performance and safety/compliance checks.
• Oversee daily cleaning tasks and implement improvements.
• Balance hands-on work with administrative duties.

Skills

Planning

Team coordination

Stock management

Recruitment support

Training

Communication

Problem-solving

Job description

Haven is recruiting a Cleaning Services Operations Assistant in the United Kingdom to keep our spaces spotless for guests. You’ll help plan daily tasks, coordinate teams, oversee stock, and support recruitment and training to keep operations running smoothly.

The role blends hands-on cleaning tasks with administrative duties, balancing budgets and safety checks while maintaining guest-ready environments across our parks. A proactive communicator is essential.