Claims Support Specialist — Growth Path

Maplecroft; Norwich; Hybride; GBP 20 000 - 28 000; Plein temps

Résumé du poste

Maplecroft in Norwich is seeking several Business Support Administrators. You will manage incoming correspondence via email or telephone and allocate to the correct claim.

You will create new files when needed and ensure all actions on the claim align with customer agreements. You will answer calls and transfer them professionally.

The role offers opportunities to progress into a Claims Handling team over time.

Qualifications

Responsabilités

• Manage incoming correspondence via email or telephone, allocate to the correct claim.
• Create a new file where one does not exist and ensure actions on the claim follow the agreement with customers.
• Answer incoming calls and transfer them professionally to the appropriate team.

Description du poste

Maplecroft in Norwich is seeking several Business Support Administrators. You will manage incoming correspondence via email or telephone and allocate to the correct claim.

You will create new files when needed and ensure all actions on the claim align with customer agreements. You will answer calls and transfer them professionally.

The role offers opportunities to progress into a Claims Handling team over time.