Claims Operations Analyst

Taylor James Resourcing; Greater London; On-site; GBP 55,000 - 70,000; Full time

Job summary

A recruitment firm seeks a Claims Operations Analyst in London with experience in data analysis within the insurance sector. The role involves managing relationships, producing MI reports, and delivering performance analysis using Power BI. Applicants should have strong analytical skills and attention to detail, ensuring data integrity and accuracy throughout the claims process. This position offers a salary of £55,000 - £70,000 per annum.

Qualifications

• Experience in data analysis and reporting within insurance.
• Proficiency in using Power BI for dashboards.
• Ability to produce high-quality MI reports.

Responsibilities

• Own the relationship with DXC and manage ECF reporting.
• Produce MI reports and dashboards frequently.
• Deliver analysis on claims performance.

Skills

Power BI

Data analysis

Report generation

Root cause analysis

Job description

Claims Operations Analyst – Salary £70,000

Date: 9 Jun 2023

Sector: INSURANCE

Type: Permanent

Location: London

Salary: £55,000 - 70,000 per annum

Email: [e-mail]

Ref: BT885

Duties

• Fully own the relationship with DXC and responsible for all ECF reporting
• Produce daily/weekly/monthly/quarterly MI reports & dashboards
• Deliver analysis on claims performance for internal claims handlers
• Absorb various streams of data to incorporate into high level analysis, through Power BI dashboards (training provided if necessary)
• Collate data from various teams to include within committee/board/management meetings
• Report running from internal claims systems and collate into high level MI pack/dashboard
• Assist in identifying data issues, perform root cause analysis and provide solutions to improve data integrity and accuracy
• Data integrity improvements across claims to include within claims performance packs/dashboards
• Provide assistance for all internal/external audits of the UK claims function
• Participate in internal system changes/enhancements and provide support for any internal system projects
• Assist in peer review report running, and provide assistance with peer review results and reporting
• Ensure timely and accuracy of the quarterly reserve entry process
• Responsible for daily movement report running
• Ensure accuracy and completeness of various SharePoint logs/trackers
• Provide analysis of individual/teams’ performance through ECF
• Responsible for internal claims dashboards