Claims Handler - Household

Red Dot Commercial Limited; Piddinghoe; On-site; GBP 24,000 - 28,000; Full time

Job summary

A leading claims management company in the United Kingdom is seeking a Claims Handler to manage domestic property claims. This role involves working closely with customers, from claim notification to settlement, ensuring a smooth process. Ideal candidates will have previous household claims experience and excellent communication skills. The company offers a competitive salary between £24,000 and £27,500, along with benefits such as flexible working options, holidays that increase with service, and professional qualification support.

Benefits

Competitive salary

Flexible working options

Increasing holiday with service

Birthday day off

Retail discounts

Pension

Professional qualifications support

Free parking

Qualifications

• Experience in handling household or property claims is essential.
• Excellent communication skills with attention to detail required.
• Organizational skills to manage a busy diary are necessary.

Responsibilities

• Manage a caseload of domestic property claims from notification to settlement.
• Gather details from customers and check coverage.
• Negotiate settlements and keep accurate records.
• Keep customers updated throughout the claims process.

Skills

Household or property claims experience

Strong communication skills

Attention to detail

Ability to stay organised

Comfortable using multiple systems

Job description

Claims Handler – Household

Bolton | £24,000-£27,500

Think you know household claims? This role gives you the chance to take full ownership, help customers through stressful situations, and settle claims with confidence all in a supportive team backed by great benefits.

What you’ll be doing

• Managing a caseload of domestic property claims from first notification to settlement.
• Speaking with customers, gathering details, checking cover, and progressing the claim.
• Spotting potential fraud and escalating concerns.
• Negotiating settlements and keeping everything recorded clearly.
• Keeping customers updated throughout the journey.

What you need

• Household or property claims experience.
• Strong communication skills and solid attention to detail.
• Ability to stay organised and manage a busy diary.
• Comfortable using multiple systems.

The offer

• Competitive salary, flexible working options.
• Holiday that increases with service.
• Birthday day off.
• Retail discounts.
• Pension.
• Professional qualifications support.
• Free parking.
• And more.

How to apply

Send your CV and we’ll be in touch to talk through the next steps.

Apply now.