Claim Handler CH2

Davies; Liverpool; Híbrido; GBP 28.000 - 34.000; Jornada completa

Descripción de la vacante

Davies in Liverpool seeks a Claim Handler CH2 to manage a busy caseload of pre-litigated and litigated motor claims for corporate clients. You will handle cases from inception to settlement, emphasising accuracy, data integrity and proactive client communication.

The role is in the Legal department, offers a hybrid working pattern with 1 day in the office and 4 days remote, and requires strong negotiation and organisational skills along with mentoring capabilities.

Formación

• ULR RTA handling experience of pre-litigated matters is essential.
• Full Claim cycle experience, from initial quantum assessment, liability investigation and settlement negotiation.
• Experience of using Microsoft Word, Excel and email.
• Customer service experience.
• Excellent attention to detail.
• Negotiation skills.
• Communication skills.
• Organisational skills.
• Ability to mentor and support new starters.

Responsabilidades

• To effectively and efficiently manage a caseload of pre-litigated motor claims up to £25k, including high value/complex matters from inception to settlement.
• To effectively and efficiently manage a caseload of litigated motor claims up to £10k.
• Identify cases for early litigation with high prospects of success and low risk.
• To support delivery of consistently high levels of service and productivity.
• To work closely with colleagues within the firm to deliver consistently high levels of service.
• To input accurate data and ensure data maintenance.
• Interact and communicate with clients.
• Mentoring, training and to be the technical referral point for other team members.

Conocimientos

ULR RTA handling

Litigation knowledge

Customer service

Attention to detail

Negotiation

Communication

Organisational skills

Mentoring

Microsoft Word

Microsoft Excel

Herramientas

Microsoft Word

Microsoft Excel

Descripción del empleo

Claim Handler CH2

Department: Legal

Employment Type: Permanent - Full Time

Location: Liverpool

Description

The claims handler will be responsible for managing a caseload of pre-litigated and Low Value Litigated Motor Claims for our Corporate clients.

Key Responsibilities

• To effectively and efficiently manage a caseload of pre-litigated motor claims up to £25k, including high value/complex matters from inception to settlement.
• To effectively and efficiently manage a caseload of litigated motor claims up to £10k..
• Identify cases for early litigation with high prospects ohttps://davies-group--frecruit.vf.force.com/img/s.giff success and low risk.
• To support delivery of consistently high levels of service and productivity
• To work closely with colleagues within the firm to deliver consistently high levels of service
• To input accurate data and ensure data maintenance
• Interact and communicate with clients
• Mentoring, training and to be the technical referral point for other team members

Working Hours
35 hours per week
Monday - Friday 9am - 5.00pm with 1 unpaid hour for lunch.
Primary location for this role is Liverpool. This role is a hybrid role working 1 day in the office and 4 days from home.

Skills, Knowledge & Expertise

• ULR RTA handling experience of pre-litigated matters is essential, litigation knowledge would be desirable.
• Full Claim cycle experience, from initial quantum assessment, liability investigation and settlement negotiation.
• Experience of using Microsoft Word, Excel and email
• Customer service experience
• Excellent attention to detail
• Negotiation skills
• Communication skills
• Organisational skills
• Ability to mentor and support new starters.

Desirable;

• Litigation claims handling
• Knowledge of Loss of Use/Loss of Standing Charge desirable
• Mentoring junior members of the team

Qualified solicitor / CILEX with necessary practice rights (consideration will also be given to CILEX Lawyers)