Motor Claims Handler (Pre-Litigated) - Liverpool

Davies; Liverpool; Presencial; GBP 32.000 - 38.000; Jornada completa

Descripción de la vacante

Davies in Liverpool is seeking a ULR Claim Handler CH1 to join our Legal department on a fixed term, full-time basis. The role will manage a caseload of pre-litigated motor claims from notification to settlement.

You will handle claims up to £10k, mentor junior staff, input data accurately, and work closely with colleagues to maintain high service levels. The position offers 35 hours per week, Monday to Friday 9am-5pm with lunch.

Formación

• Experience using Microsoft Word, Excel and email.
• Customer service experience.
• Excellent attention to detail.
• Negotiation skills.
• Communication skills.
• Organisational skills.
• Ability to mentor and support new starters.

Responsabilidades

• To effectively and efficiently manage a caseload of pre-litigated claims up to £10k.
• Identify cases for early litigation with high prospects of success and low risk.
• To support delivery of consistently high levels of service and productivity
• To work closely with colleagues within the firm to deliver consistently high levels of service
• To input accurate data and ensure data maintenance
• Interact and communicate with clients
• Mentoring, training and to be the technical referral point for other team members

Conocimientos

Customer service

Attention to detail

Negotiation

Communication

Organisational skills

Mentoring

Herramientas

Microsoft Word

Microsoft Excel

Email

Descripción del empleo

Davies in Liverpool is seeking a ULR Claim Handler CH1 to join our Legal department on a fixed term, full-time basis. The role will manage a caseload of pre-litigated motor claims from notification to settlement.

You will handle claims up to £10k, mentor junior staff, input data accurately, and work closely with colleagues to maintain high service levels. The position offers 35 hours per week, Monday to Friday 9am-5pm with lunch.