Claim Handler CH2

Keoghs LLP; Liverpool; Híbrido; GBP 15.000 - 25.000; Jornada completa

Descripción de la vacante

Keoghs LLP is seeking a claims handler to manage a mixed caseload of pre-litigated and litigated motor claims for corporate clients. The role focuses on efficient settlement, data accuracy, and collaboration with the team.

The position requires experience with pre-litigated matters and strong negotiation skills, with a hybrid working pattern in Liverpool. Solicitor/CILEX with rights is preferred.

Formación

• Experience handling pre-litigated motor claims up to £25k and litigated claims up to £10k.
• Strong negotiation and settlement skills to manage claims efficiently.
• Ability to mentor and train junior team members.

Responsabilidades

• Manage caseloads of pre-litigated motor claims up to £25k and litigated claims up to £10k.
• Identify cases suitable for early litigation with high prospects and low risk.
• Deliver high-quality service and productivity for corporate clients.
• Maintain accurate data entry and data hygiene; communicate with clients.
• Collaborate with colleagues to ensure consistent service levels.
• Mentor and act as a technical referral point for the team.

Conocimientos

Motor claims handling

Negotiation

Attention to detail

Organisational skills

Mentoring

Client communication

Educación

Qualified solicitor / CILEX with practice rights

Herramientas

Microsoft Word

Microsoft Excel

Email

Descripción del empleo

The claims handler will be responsible for managing a caseload of pre-litigated and Low Value Litigated Motor Claims for our Corporate clients.

Key Responsibilities

• To effectively and efficiently manage a caseload of pre-litigated motor claims up to £25k, including high value/complex matters from inception to settlement.
• To effectively and efficiently manage a caseload of litigated motor claims up to £10k..
• Identify cases for early litigation with high prospects ohttps:// success and low risk.
• To support delivery of consistently high levels of service and productivity
• To work closely with colleagues within the firm to deliver consistently high levels of service
• To input accurate data and ensure data maintenance
• Interact and communicate with clients
• Mentoring, training and to be the technical referral point for other team members

Working Hours

35 hours per week

Monday - Friday 9am - 5.00pm with 1 unpaid hour for lunch.

Primary location for this role is Liverpool. This role is a hybrid role working 1 day in the office and 4 days from home.

Skills, Knowledge & Expertise

• ULR RTA handling experience of pre-litigated matters is essential, litigation knowledge would be desirable.
• Full Claim cycle experience, from initial quantum assessment, liability investigation and settlement negotiation.
• Experience of using Microsoft Word, Excel and email
• Customer service experience
• Excellent attention to detail
• Negotiation skills
• Communication skills
• Organisational skills
• Ability to mentor and support new starters.

Desirable

• Litigation claims handling
• Knowledge of Loss of Use/Loss of Standing Charge desirable
• Mentoring junior members of the team

Qualified solicitor / CILEX with necessary practice rights (consideration will also be given to CILEX Lawyers)