Claim Handler CH1

Davies; Liverpool; Hybrid; GBP 18,000 - 24,000; Full time

Benefits offered by this job

25 days holiday per year (plus buy/sow

Hybrid working – 1 day in the office

Simply Health Care Cash Plan

Pension Contribution 5% Employee / 3%

Job summary

Davies in Liverpool is seeking a Motor Claims Handler to join the Legal team. This entry-level role will manage a caseload of pre-litigation motor claims and guide them from inception to settlement.

The ideal candidate is a law graduate or has 6–12 months of legal experience, with strong MS Word/Excel and customer service skills, excellent attention to detail, and the ability to work both in a team and independently. Hybrid working supports office and home balance.

Qualifications

• Law graduate or genuine interest in a legal role demonstrated through education or prior work experience.
• Experience using Microsoft Word, Excel and email.
• Customer service experience would be beneficial.
• Strong attention to detail and organisational abilities.
• Good negotiation and communication skills.
• Able to work well in a team and independently.
• Ability to manage own workload and meet deadlines.

Responsibilities

• To effectively manage a caseload of pre-litigated motor claims from inception to settlement.
• Identify cases for early litigation with high prospects of success and low risk.
• Support delivery of consistently high levels of service and productivity.
• Work closely with colleagues to deliver high-quality service.
• Input accurate data and maintain records.

Skills

Attention to detail

Negotiation skills

Communication skills

Organisational skills

Time management

Teamwork

Independent work

Workload management

Customer service

Education

Law graduate

Tools

Microsoft Word

Excel

Email

Job description

Claim Handler CH1

Department: Legal

Employment Type: Permanent - Full Time

Location: Liverpool

Description

Looking for a start in the world of law? If so, this could be the opportunity for you. We are seeking a Motor Claims Handler to join our team managing a caseload of Pre Litigated Motor Claims.

Benefits:

• 25 days holiday per year which increases with level of service(opportunity to buy & sell 3 days)


• Hybrid working – (Working only 1 day in the office)


• Simply Health Care Cash Plan


• Pension Contribution based 5% Employee / 3% Employer

This is an excellent opportunity for a law graduate looking for their first role and/or for someone with 6-12 months entry level legal experience looking for a role with real progression opportunities.

Key Responsibilities

• To effectively and efficiently manage a caseload of pre-litigated motor claims from inception to settlement


• Identify cases for early litigation with high prospects of success and low risk


• To support delivery of consistently high levels of service and productivity


• To work closely with colleagues within the firm to deliver consistently high levels of service


• To input accurate data and ensure data maintenance

Working Hours:

35 hours per week worked 9am and 5pm Monday to Friday inclusive with 1 hour for lunch.

Skills, Knowledge & Expertise

• Law graduate / genuine interest in a legal role. Shown through education or prior work experience


• Experience of using Microsoft Word, Excel and email


• Customer service experience


• Excellent attention to detail


• Negotiation skills


• Communication skills


• Organisational skills


• Excellent time keeping skills


• The ability to work as a team and independently


• The ability to manage own workload

Values:

Our culture is focussed on making Keoghs sustainable and successful for our people and clients, with this our four values are at the heart of everything we do;

• We are connected


• We are Dynamic


• We are Innovative


• We succeed together

#INDUKI