Hybrid Motor Claims Handler CH2 - Liverpool

Davies; Liverpool; Hybrid; GBP 28,000 - 36,000; Full time

Job summary

Davies in Liverpool is seeking a Claim Handler CH2 to join our Legal department on a permanent full-time, hybrid basis. The role focuses on managing a caseload of pre-litigated and lower-value litigated motor claims for corporate clients.

Key duties include handling claims up to £25k (pre-litigated) and up to £10k (litigated), identifying early-litigation opportunities, mentoring colleagues, and maintaining accurate data and documentation.

Qualifications

• ULR RTA handling experience of pre-litigated matters is essential; litigation knowledge desirable.
• Full claim cycle experience from initial quantum assessment, liability investigation and settlement negotiation.
• Experience of using Microsoft Word, Excel and email.
• Customer service experience.
• Excellent attention to detail.
• Negotiation and communication skills; organisational abilities.
• Ability to mentor and support new starters.

Responsibilities

• To effectively and efficiently manage a caseload of pre-litigated motor claims up to £25k, including high value/complex matters from inception to settlement.
• To effectively and efficiently manage a caseload of litigated motor claims up to £10k.
• Identify cases for early litigation with high prospects of success and low risk.
• To support delivery of consistently high levels of service and productivity.
• To work closely with colleagues within the firm to deliver consistently high levels of service.
• To input accurate data and ensure data maintenance.
• Interact and communicate with clients.
• Mentoring, training and to be the technical referral point for other team members.

Skills

ULR RTA handling

Full claim cycle

MS Word & Excel

Customer service

Attention to detail

Negotiation

Communication

Organisational skills

Mentoring

Education

Qualified solicitor / CILEX with necessary practice rights

Job description

Davies in Liverpool is seeking a Claim Handler CH2 to join our Legal department on a permanent full-time, hybrid basis. The role focuses on managing a caseload of pre-litigated and lower-value litigated motor claims for corporate clients.

Key duties include handling claims up to £25k (pre-litigated) and up to £10k (litigated), identifying early-litigation opportunities, mentoring colleagues, and maintaining accurate data and documentation.