Pre-Litigation Fee Earner – Credit Hire

Bond Turner Limited; Liverpool; Hybrid; GBP 30,000 - 45,000; Full time

Benefits offered by this job

23 days holiday

Birthday off

Bank holidays

Income protection

Critical illness cover

Death in service

Employee Assistance Programme

Free onsite weekly classes

Discounted onsite Restaurant

Secure bike storage

Career development

Job summary

Bond Turner Limited in Liverpool is seeking a Pre-Litigation Credit Hire Specialist to join our growing team. You will manage a caseload of pre-litigated Credit Hire claims from instruction through to settlement or litigation handover, driving cases forward in a fast-paced environment.

The ideal candidate has experience in Credit Hire or motor claims, excellent negotiation and client care skills, and a proactive, organised approach to file management.

Qualifications

• Experience handling pre-litigation Credit Hire claims (involves motor claims)
• Strong understanding of the Motor Insurers’ Bureau (MIB) process
• Excellent negotiation abilities to secure favourable outcomes
• Ability to manage a busy caseload while meeting targets and SLAs
• Strong written and verbal communication skills
• Highly organised with careful file management and attention to detail
• Able to work independently and within a collaborative team environment

Responsibilities

• Manage your own caseload of pre-litigated Credit Hire claims from instruction through to conclusion or litigation handover
• Progress claims efficiently whilst identifying opportunities to maximise recovery and achieve early resolution where appropriate
• Submit claims to the Motor Insurers’ Bureau (MIB) and liaise with their representatives, nominated solicitors and foreign handling agents
• Handle claims involving uninsured drivers, untraced drivers and cross‑border matters
• Manage a varied caseload including both Fast Track and Multi Track matters
• Review liability, quantum and evidential issues, adopting a proactive and strategic approach to claims handling
• Maintain excellent client care whilst building strong relationships with key stakeholders throughout the claim lifecycle

Skills

Credit hire claims

Motor claims experience

Negotiation skills

Client communication

Organised & detail-oriented

Independent contributor

Team collaboration

Job description

We are currently seeking a Pre-Litigation Credit Hire Specialist to join our growing team in Liverpool. This is an exciting opportunity for someone with experience in Credit Hire or motor claims who is looking to further develop their career within a fast-paced, supportive and ambitious legal environment.

In this role, you will be responsible for managing a caseload of pre-litigated Credit Hire claims from inception through to settlement or the issuing of proceedings. You’ll play a key role in driving claims forward, achieving positive outcomes for clients and ensuring files are progressed efficiently and proactively.

Key Responsibilities:

• Manage your own caseload of pre-litigated Credit Hire claims from instruction through to conclusion or litigation handover
• Progress claims efficiently whilst identifying opportunities to maximise recovery and achieve early resolution where appropriate
• Submit claims to the Motor Insurers’ Bureau (MIB) and liaise with their representatives, nominated solicitors and foreign handling agents
• Handle claims involving uninsured drivers, untraced drivers and cross‑border matters
• Manage a varied caseload including both Fast Track and Multi Track matters
• Review liability, quantum and evidential issues, adopting a proactive and strategic approach to claims handling
• Maintain excellent client care whilst building strong relationships with key stakeholders throughout the claim lifecycle

About You:

• Previous experience handling Credit Hire claims is preferred, although candidates with strong motor claims experience will also be considered
• A good understanding of the Motor Insurers’ Bureau (MIB) process and its role within motor claims handling
• Strong negotiation skills with the ability to achieve commercially favourable outcomes
• Able to manage a busy caseload whilst working to targets and service level expectations
• Excellent communication skills, both written and verbal
• Highly organised with strong attention to detail and effective file management skills
• Able to work independently whilst also contributing positively to a collaborative team environment
• Client-focused, professional and committed to delivering a high standard of service

We’re a collaboration of companies established in 2006 working towards and guaranteeing the same goal. Our mission: We are driven to succeed. Our purpose is to help people move on in their lives through supporting our clients, our communities and each other.

• We support
• We succeed

We offer a clean professional office working environment with fantastic facilities in the heart of Liverpool City Centre which has great travel links.

23 days holiday + your Birthday off + plus 8 bank holidays.

Income protection, critical illness cover & death in service cover

Employee Assistant Programme.

Free onsite weekly classes and well‑being programmes.

Discounted onsite Restaurant, Coffee Shop / Café.

Secure bike storage.

The opportunity to develop a rewarding and successful career with a wonderful Law firm.