Civica Cx Systems Specialist – Data, Optimisation & Reporting

RM Recruit; Greater London; Hybrid; GBP 45,000 - 60,000; Full time

Job summary

A recruiting agency is seeking a Civica Cx Systems Officer to enhance system optimisation within the ICT function. This role involves mostly remote work with occasional office presence in London or the Midlands. Candidates should have experience with Civica Cx, strong SQL and Power BI skills, and the ability to communicate technical details to non-technical users effectively. This position offers a unique opportunity to drive positive change within a key business system.

Qualifications

• Strong technical skills in SQL, Power BI, and reporting tools.
• Experience in project delivery and testing coordination.
• Excellent communication skills to explain technical concepts to non-technical users.

Responsibilities

• Act as a subject matter expert for Civica Cx modules.
• Configure and improve system workflows.
• Support users with technical issues and resolve system problems.
• Lead improvements to data quality and conduct audits.
• Coordinate system testing and upgrades.
• Work with operational teams for system optimization.

Skills

SQL

Power BI

Technical support

Data mapping

Communication

Job description

A recruiting agency is seeking a Civica Cx Systems Officer to enhance system optimisation within the ICT function. This role involves mostly remote work with occasional office presence in London or the Midlands. Candidates should have experience with Civica Cx, strong SQL and Power BI skills, and the ability to communicate technical details to non-technical users effectively. This position offers a unique opportunity to drive positive change within a key business system.