Cisco Telephony & VC Tech Lead — Onsite Contract
Searchability
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Job summary
Searchability in Stevenage is recruiting a Cisco Telephony & Video Conferencing Team Lead to guide the local technical team while staying hands-on with incident resolution and system tuning.
You will own the health of Cisco Video Conferencing, Telephony and collaboration infrastructure, coordinate vendor escalations, and drive projects to successful delivery. This 100% on-site role offers security clearance and a long-term contract through 31/12/2027.
Qualifications
- Hands-on experience with Cisco Video Conferencing and collaboration infrastructure.
- Advanced Cisco Telephony experience including CUCM, Unity Connection and Jabber.
- Knowledge of Cisco endpoints, room peripherals and related licensing/certificates.
- Experience handling L2 Telephony/Video Conferencing incidents and escalations.
- Vendor and L3 escalation management and project support.
Responsibilities
- Lead the local Telephony and Video Conferencing team while remaining hands-on with incident resolution.
- Provide advanced technical expertise across Cisco VC, Telephony and collaboration infrastructure.
- Maintain health of the environment, support projects and coordinate escalations.
- Manage the local team, share knowledge and ensure successful delivery of services.
Skills
Job description
Searchability in Stevenage is recruiting a Cisco Telephony & Video Conferencing Team Lead to guide the local technical team while staying hands-on with incident resolution and system tuning.
You will own the health of Cisco Video Conferencing, Telephony and collaboration infrastructure, coordinate vendor escalations, and drive projects to successful delivery. This 100% on-site role offers security clearance and a long-term contract through 31/12/2027.
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