Cisco Telephony & VC Tech Lead — Onsite Contract
Searchability
Get a reply from this employer — a resume and cover letter tailored to exactly what they’re hiring for.
Job summary
Searchability in Stevenage is recruiting a Cisco Telephony & Video Conferencing Team Lead to guide the local technical team while staying hands-on with incident resolution and system tuning.
You will own the health of Cisco Video Conferencing, Telephony and collaboration infrastructure, coordinate vendor escalations, and drive projects to successful delivery. This 100% on-site role offers security clearance and a long-term contract through 31/12/2027.
Qualifications
- Hands-on experience with Cisco Video Conferencing and collaboration infrastructure.
- Advanced Cisco Telephony experience including CUCM, Unity Connection and Jabber.
- Knowledge of Cisco endpoints, room peripherals and related licensing/certificates.
- Experience handling L2 Telephony/Video Conferencing incidents and escalations.
- Vendor and L3 escalation management and project support.
Responsibilities
- Lead the local Telephony and Video Conferencing team while remaining hands-on with incident resolution.
- Provide advanced technical expertise across Cisco VC, Telephony and collaboration infrastructure.
- Maintain health of the environment, support projects and coordinate escalations.
- Manage the local team, share knowledge and ensure successful delivery of services.
Skills
Job description
Searchability in Stevenage is recruiting a Cisco Telephony & Video Conferencing Team Lead to guide the local technical team while staying hands-on with incident resolution and system tuning.
You will own the health of Cisco Video Conferencing, Telephony and collaboration infrastructure, coordinate vendor escalations, and drive projects to successful delivery. This 100% on-site role offers security clearance and a long-term contract through 31/12/2027.
'/%3e%3cpath%20d='M101.744%2012.4726L102.894%2016.1947L99.0021%2013.2201L101.744%2012.4726ZM105.3%208.40937H100.488L99.0026%203.59473L97.5116%208.41047L92.7%208.40385L96.5965%2011.3834L95.1055%2016.1942L99.0021%2013.2196L101.408%2011.3834L105.3%208.40992V8.40937Z'%20fill='white'/%3e%3cdefs%3e%3clinearGradient%20id='paint0_linear_5593_1381'%20x1='90'%20y1='9.44471'%20x2='99'%20y2='9.44471'%20gradientUnits='userSpaceOnUse'%3e%3cstop%20stop-color='%2300AD70'/%3e%3cstop%20offset='0.998594'%20stop-color='%2300B67A'/%3e%3cstop%20offset='1'%20stop-color='%23DCDCE6'/%3e%3c/linearGradient%3e%3c/defs%3e%3c/svg%3e){kind=small}
