SC-Cleared Cisco UC Engineer – Onsite Stevenage

CBSbutler Ltd.; Stevenage; On-site; GBP 162,000 - 198,000; Full time

Job summary

CBSbutler Ltd. are seeking an experienced Cisco Unified Communications Engineer for 100% onsite work in Stevenage, supporting Cisco telephony, UC and videoconferencing in a secure MOD/UK environment. The role is a long-term contract through Dec 2027, paying £800 per day inside IR35.

Active UK SC clearance is essential and sole UK national candidates only will be considered. You will deliver, troubleshoot and document high‑level UC solutions, lead major incident resolution, and collaborate with

Qualifications

• Minimum 5 years Cisco experience.
• CUCM v12.5 expertise.
• Unity Connection and Jabber experience.
• Jabber and IP Phones familiarity.
• CMS and videoconferencing endpoints experience.
• TMS experience.
• SIP/H.323 experience.
• VMware v7/v8 experience.
• Experience with Kurmi, Telisca, Prognosis, PeterConnects and monitoring tools.
• Willingness to work 100% onsite in Stevenage; SC clearance required.

Responsibilities

• Delivering and supporting Cisco Telephony & Videoconferencing projects.
• Providing specialist support to L1/L2 teams on complex incidents.
• Leading major incident resolution, including RCA and action planning.
• Supporting problem management and continual service improvement.
• Troubleshooting Cisco UC, voice and video environments.
• Producing and maintaining HLD, LLD, and technical documentation.
• Performing hardware and configuration testing.
• Providing knowledge transfer to engineers and technical teams.
• Working closely with technical leads, SDMs and customer stakeholders.

Skills

Cisco Collaboration

CUCM

Jabber

Unity Connection

CMS

IP Phones

Video Conferencing

TMS

SIP/H.323

VMware

Tools

Kurmi

Telisca

Prognosis

PeterConnects

Monitoring Tools

WAN/LAN Networking

Network Security

Job description

CBSbutler Ltd. are seeking an experienced Cisco Unified Communications Engineer for 100% onsite work in Stevenage, supporting Cisco telephony, UC and videoconferencing in a secure MOD/UK environment. The role is a long-term contract through Dec 2027, paying £800 per day inside IR35.

Active UK SC clearance is essential and sole UK national candidates only will be considered. You will deliver, troubleshoot and document high‑level UC solutions, lead major incident resolution, and collaborate with