Christmas Customer Assistant - Café - Yeovil

Marks and Spencer; Yeovil; On-site; GBP 12,000 - 15,000; Part time

Job summary

Marks & Spencer is recruiting for a role in the M&S Café at Yeovil. This hands-on, fast-paced position requires delivering warm, five-star service while handling orders and digital tools.

You'll work with a supportive team, follow food safety standards, and adapt quickly to busy periods. The role emphasises energy, reliability and a customer-first mindset, with progression potential within hospitality.

Qualifications

• Ability to work at pace and stay calm under pressure.
• Digitally confident; comfortable with ordering tools.
• Positive attitude and team player.

Responsibilities

• Take and fulfil orders quickly while keeping the cafe running smoothly.
• Deliver warm, five‑star service to customers in a high‑pressure environment.
• Maintain food safety standards and manage queues during busy periods.
• Collaborate with colleagues to ensure fast service across shifts.

Job description

Saturday 1000-1600

'Due to operational requirements, all successful candidates may be asked to work up to full time hours in the weeks commencing 13th and 20th December.'Join our team in the M&S Café – the heart of our store and a place where customers come to recharge. This is a hands‑on, high-pressure role for those who can handle pace, stay calm under pressure, and still deliver warm, five-star service.

All the details

Work Pattern

• Monday 1000-1600
• Tuesday 1000-1600
• Friday 1000-1600
• Saturday 1000-1600

'Due to operational requirements, all successful candidates may be asked to work up to full time hours in the weeks commencing 13th and 20th December.'

Join our team in the M&S Café – the heart of our store and a place where customers come to recharge. This is a hands‑on, high-pressure role for those who can handle pace, stay calm under pressure, and still deliver warm, five-star service.

You’ll be a brand ambassador, making great food and drink recommendations while ensuring the café operates smoothly, even during the busiest periods.

Being digitally confident is essential. You’ll use our tools to take and fulfil orders fast, keeping customers moving and satisfied.

Efficiency and effectiveness are key aspects of your role. You’ll maintain impeccable food safety standards while juggling orders and queues.

At M&S, our customers don’t wait. You’ll fast and relentlessly focused on delivering quality under pressure while focusing on delivering five-star service.

Teamwork matters. You’ll support colleagues and contribute to a high-performance culture that meets customer needs – no matter how hectic it gets.

Flexibility is also vital. You’ll adapt quickly, working where needed with pace.

It’s intense but, for the right person, incredibly rewarding. Are you ready for it?