Christmas Customer Assistant - Cafe - Preston

Marks and Spencer; Preston; On-site; GBP 18,000 - 24,000; Full time

Job summary

Marks & Spencer is hiring for a busy café position within our store. You will work in the M&S Café, handling orders, delivering great food and drink, and keeping the service smooth even during peak times.

Being digitally confident is essential as you’ll use our tools to take and fulfil orders swiftly while maintaining high food safety standards. You’ll contribute to a high-performance team and deliver five-star service under pressure.

Qualifications

• Customer-facing role in a fast-paced café environment.
• Confident with digital tools to take and fulfil orders.

Responsibilities

• Take and fulfil orders quickly using our café systems.
• Provide five-star service with warm recommendations.
• Maintain impeccable food safety standards and keep queues moving.

Job description

All the details

Work Pattern
Monday 10:30 - 14:30
Tuesday 10:30 - 14:30
Wednesday 10:30 - 14:30
Saturday 10:30 - 14:30

Due to operational requirements, all successful candidates may be asked to work up to full-time hours in the weeks commencing 13th and 20th December

Join our team in the M&S Café - the heart of our store and a place where customers come to recharge. This is a hands-on, high-pressure role for those who can handle pace, stay calm under pressure, and still deliver warm, five-star service.

You'll be a brand ambassador, making great food and drink recommendations while ensuring the café operates smoothly, even during the busiest periods.

Being digitally confident is essential. You'll use our tools to take and fulfil orders fast, keeping customers moving and satisfied.

Efficiency and effectiveness are key aspects of your role. You'll maintain impeccable food safety standards while juggling orders and queues.

At M&S, our customers don't wait. You'll be fast and relentlessly focused on delivering quality under pressure while focusing on delivering five-star service.

Teamwork matters. You'll support colleagues and contribute to a high-performance culture that meets customer needs - no matter how hectic it gets.

Flexibility is also vital. You'll adapt quickly, working where needed with pace.

It's intense but, for the right person, incredibly rewarding. Are you ready for it?

#Christmas