Christmas Customer Assistant - Cafe - Widnes

Marks & Spencer Plc; Widnes; On-site; GBP 12,000 - 15,000; Full time

Job summary

Marks & Spencer Plc in Widnes is seeking a hands-on Café Team Member to join our M&S Café. You will help with food and beverage preparation, take and fulfil orders quickly, and keep queues moving while delivering warm, five-star service.

You’ll be a brand ambassador, staying calm under pressure, following impeccable food safety standards, and working with a flexible schedule during busy periods, including Christmas peaks.

Qualifications

• Experience in hospitality or food service.
• Excellent customer service skills.
• Ability to work in a fast-paced environment.

Responsibilities

• Take and fulfil orders quickly using the POS system.
• Deliver warm, five-star service to customers.
• Maintain impeccable food safety standards and cleanliness.
• Support café operations during busy periods and peak times.

Skills

Customer service

Teamwork

Food safety

Tools

POS system

Job description

Week 1
Monday: 12:00 - 16:00
Tuesday: 12:00 - 16:00
Wednesday: 12:00 - 16:00
Thursday: 12:00 - 16:00
Friday: 12:00 - 16:00

Week 2
Monday: 12:00 - 16:00
Wednesday: 12:00 - 16:00
Thursday: 12:00 - 16:00
Thursday: 12:00 - 16:00
Saturday: 12:00 - 16:00

Due to operational requirements, all successful candidates may be asked to work up to full time hours in the weeks commencing 13th and 20th December.

Join our team in the M&S Café – the heart of our store and a place where customers come to recharge. This is a hands-on, high-pressure role for those who can handle pace, stay calm under pressure, and still deliver warm, five-star service.

You’ll be a brand ambassador, making great food and drink recommendations while ensuring the café operates smoothly, even during the busiest periods.

Being digitally confident is essential. You’ll use our tools to take and fulfil orders fast, keeping customers moving and satisfied.

Efficiency and effectiveness are key aspects of your role. You’ll maintain impeccable food safety standards while juggling orders and queues.

At M&S, our customers don’t wait. You’ll be fast and relentlessly focused on delivering quality under pressure while focusing on delivering five-star service.

Teamwork matters. You’ll support colleagues and contribute to a high-performance culture that meets customer needs – no matter how hectic it gets.

Flexibility is also vital. You’ll adapt quickly, working where needed with pace.

#Christmas