Christmas Customer Assistant - Cafe - Handforth

Marks & Spencer Plc; Wilmslow; On-site; GBP 12,398,000 - 16,531,000; Full time

Job summary

Marks & Spencer Plc in Wilmslow is seeking a hands-on Café Assistant to join our M&S Café team. The role is fast-paced, customer-facing, and focused on delivering warm, five-star service while handling food and drink orders efficiently.

You will use digital tools to take and fulfil orders quickly, maintain impeccable food safety standards, and stay calm under pressure during peak times. Flexibility and teamwork are essential.

Job description

Wednesday: 10:00 - 14:00
Thursday: 10:00 - 14:00
Friday: 10:00 - 14:00
Saturday: 10:00 - 14:00

Due to operational requirements, all successful candidates may be asked to work up to full time hours in the weeks commencing 13th and 20th December.

Join our team in the M&S Café - the heart of our store and a place where customers come to recharge. This is a hands-on, high-pressure role for those who can handle pace, stay calm under pressure, and still deliver warm, five-star service.

You'll be a brand ambassador, making great food and drink recommendations while ensuring the café operates smoothly, even during the busiest periods.

Being digitally confident is essential. You'll use our tools to take and fulfil orders fast, keeping customers moving and satisfied.

Efficiency and effectiveness are key aspects of your role. You'll maintain impeccable food safety standards while juggling orders and queues.

At M&S, our customers don't wait. You'll be fast and relentlessly focused on delivering quality under pressure while focusing on delivering five-star service.

Teamwork matters. You'll support colleagues and contribute to a high-performance culture that meets customer needs - no matter how hectic it gets.

Flexibility is also vital. You'll adapt quickly, working where needed with pace.

#Christmas